PAUL, Hewlitt-Packard Sales Manager..... BS + Bait 'n Switch = HP Internet

I needed technical repairs for my HP desktop, so I called HP and was connected to PAUL, sales manager.

He repeatedly tried to sell a deal to me for tech repairs that would cost "ONLY $65 for the WHOLE year!"

I kept telling him that I did not want it, and I kept trying to hang up my phone.

In a last, desperate effort, PAUL told me that he would include my ASUS laptop (which also needed repair), for the SAME price "ONLY $65 for the WHOLE year."

(which I repeated to him to make sure I understood what he was telling me.)

It seemed too good to be true, but I took the bait!

When I received my credit card statement, it not only reflected the $65, but also an additional $14.99 TWICE!! for additional monthly payments...which would continue for the remainder of the year!

One $14.99 was in addition to the $65, and the other was for my laptop!!

I called Customer Service, repeated what PAUL  said to me...and I was credited $14.99 twice, the cost of my so-called included laptop deal. 

However, I still have to pay in addition to the $65, $14.99 each month for my desktop...while my laptop remains useless.

Simply put:  HP does NOT stand behind their sales managers gimmicks!