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Ripoff Report | PC Phonesoft Review - Internet - Pc phonesoft usshareitcom
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Report: #1312282

Complaint Review: PC Phonesoft - Internet

  • Submitted:
  • Updated:
  • Reported By: Unhappy Techie — Chicago Illinois USA
  • Author Not Confirmed What's this?
  • Why?
  • PC Phonesoft Internet USA

PC Phonesoft us.shareit.com MyCommerce Share-it – a Digital River Service - www.mycommerce.com Share-it - Digital River GmbH. Instant key for magicfeatures for magicjack Purchased two "instant keys" for a pcphonesoft product via Share-It. A month later and numerous attempts at email communication, still no key info. Software is not useable without this information. Internet

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After downloading the MagicFeatures software and using it during its trial period, I purchased two instant keys for use with 2 MagicJack devices.  I entered the payment info, the payment was successfully processed, but instead of the license keys being displayed, the system reported a "key generation error" and said I'd be contacted shortly. 

After almost a month of repeated attempts trying to get the paid for keys, I've hit a dead end.  I receive nothing but automated replies to emails and never have received an acceptable solution.  Finally I requsted a refund if the keys cannot be provided.  Almost a week has passed since the refund request and no reply.

This report was posted on Ripoff Report on 06/19/2016 04:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pc-phonesoft/internet/pc-phonesoft-usshareitcom-mycommerce-share-it-a-digital-river-service-wwwmycomme-1312282. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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