Pedi-Paws Items not order but charged returned by certified mail still waiting for reimbursement Fairfield New Jersey

Thanks for sharing your stories. I recieve 3-4 emails from Pedi Paws every day. I love the product however at this time I do not have a dog otherwise I would have ordered by now.

Saw the product in the store the other day so at least if I do get a dog and need it I can buy off the shelf.

Whats wrong with customer service these days anyway?

Pedi paws took 9 weeks to get us our order. We disputed the claim and got the charges reversed and still ended up getting the pedipaws last week. We didn't even care about the charges - we were excited about the product and just wanted to use it. Countless phone calls and promises of tracking #'s and claims the package was refused, etc. etc.

It took from October 6th until December 4th for Pedi Paws to give us our refund. They could have saved us a lot of anxiety if they had responded in a proper maner like others would. I believe that it did take the BBB of New Jersey to advise them about business. No more hard feelings and no more tele marketing period.

I called my Credit Card Company immediatly after I found out that my canceled orders were not to be charged to my Account and I was assured by the Credit Card employee that they marked my account not to pay Pedi Paws so they waited 19 days and paid them anyway. My Credit Card Company was very sorry for this action and told me they have some sort of agreement with them and had to pay them. I asked my Credit Card Company so if any Tom, d**k or Harry wants my money from me and has a piece of paper I should pay that bill. Ripped off twice ,William in Tucson Az.

To fight fire with fire please contact the Attorney General of New Jersey and your local Better business Bureau