Complaint Review: Pensco Trust Co - Denver Colorado
- Pensco Trust Co 1560 Broadway St Suite 400 Denver, Colorado USA
- Phone: 8009624238
- Web: www.pensco.com
- Category: Financial Services
Pensco Trust Co Pensco disrespects investors Denver Colorado
*Consumer Comment: Customer Service remails awful at Pensco
We initially setup our IRA account with Lxxxxxx Trust. They had excellent customer service, excellent response time, and excellent communication. We could actually speak to the account manager handling our investment transactions. THEN Lxxxxxx Trust merged with Pensco and customer service, communication, and response time became dismally non-existent. And yes, if you read the other ripoff reports on Pensco, charging fees and collecting fees are their very top priority.
If you've worked as hard for your money for the past 40 or 50 years as we have do yourself favor and do not invest with Pensco.
This report was posted on Ripoff Report on 05/04/2015 02:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pensco-trust-co/denver-colorado-80217/pensco-trust-co-pensco-disrespects-investors-denver-colorado-1226784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Customer Service remails awful at Pensco
AUTHOR: Texas Homeowner - (USA)
SUBMITTED: Monday, September 28, 2015
Not much has changed with respect to the untimely Customer Service at Pensco.
The hold times for my last 3 calls to Pensco Customer Service were 33 minutes, 40 minutes and 52 minutes.
Ive had enough and am moving my assets from Pensco.
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