Complaint Review: Pep Boys Rebates - Cinnaminson New Jersey
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Pep Boys Rebates 202 N Rt 130 Cinnaminson, New Jersey U.S.A.
- Phone: 856-303-0300
- Web:
- Category: Auto Repair Service
Pep Boys Rebates Rebates denied Cinnaminson New Jersey
*UPDATE EX-employee responds: Rebate info
Show customers why they should trust your business over your competitors...
The rebates for pep boys products and services are handled by a company in El Paso, TX and it seem that they look for reasons to deny legitimate rebates from customers. They come up with un-published rules which they use to deny the rebates. I have had to go to the local store to get the denied rebate paid out from the store. I brought my copies of the rebate form, receipt and rejection post card with me and after talking with service manager and store manager, I got my rebate paid to me. Talk about hassles and waisting of my time for rebate.
Aldadnjson
pennsauken, New Jersey
U.S.A.
This report was posted on Ripoff Report on 01/11/2009 05:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pep-boys-rebates/cinnaminson-new-jersey-08077/pep-boys-rebates-rebates-denied-cinnaminson-new-jersey-410819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE EX-employee responds
Rebate info
AUTHOR: Mechanicgtr - (U.S.A.)
SUBMITTED: Monday, March 23, 2009
Pepboys contracts another company to handle it's rebates and rebate solutions. That company may have existing criteria for rebates, but everything should be written out on the rebate form. As long as you follow the requirements outlined in the rebate form then you are eligible for the rebate. While you may have experienced downtime, it sounds like you did get the rebate money back, though other customers have had similar issues with their rebates in the past.
I recommend everyone make copies of anything you sign or send off to get your rebate (i.e. receipts, rebate form, anything signed and sent for your rebate). Also make sure that you have met all of the requirements to receive the rebate and that such requirements are documented somewhere in writing. Make sure you have the name of the manager AND THE SERVICE WRITER YOU WORKED WITH.
If there is an issue with having to go back and forth or wasting time trying to get the rebate, and not the rebate money itself, then that should also be handled at a corporate level. I do advocate speaking to a store manager, but do know that the store itself has no control over the disbursement of rebates.
Cheers!
Related Reports
01:05 PM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
