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Report: #1282669

Complaint Review: Perfect Aqua, LLC. - Austin Texas

  • Submitted:
  • Updated:
  • Reported By: Nick Floyd — Florida USA
  • Author Confirmed What's this?
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  • Perfect Aqua, LLC. 4175 Freidrich Lane #202 Austin, Texas USA

Perfect Aqua, LLC. Perfect Water Purifier BITE and SWITCH SCAM Austin Texas

*Author of original report: Link to more COMPLAINS on Perfect Aqua Pitcher, LLC.

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I was watching Perfect Aqua, LLC. video where the Perfect Aqua, LLC. giving the water purifier pitchers for free. It was nothing about any subscriptions to buy 3 filters during every 6 months and nothing about the high price ($49.95) of each filter. I did not find any info around the video about this. Also, Perfect Aqua, LLC. did not notify that the only choice of filters is their filters. I paid $9.95 and only after my payment went through I was surprised with the subscription of 6 filters per year for around $300. At the same moment, I phoned that company but it was late and I left the very firm message about cancellation of the order. I sent a reply on their order conformation email in ~ 2 minutes after I found out about the bite and switch scam. My reply was about the cancellation of the order. On the next day I phoned them again and the woman on the phone said that the order already sent to warehouse and it cannot be cancelled! Perfect Aqua, LLC. keeps us for idiots! They does not work over night to do shipping. They were lying and just did not want to cancel the order. Perfect Aqua, LLC. got my email and voice message but they anyway sent me that pitcher anyway. The woman on the phone promised to credit my money back when I will send back the pitcher that I did. (I insisted to get the UPS return label by email. I got it and I send the pitcher back without opening the box.) I phoned Perfect Aqua, LLC. 512-634-8847 (phone number on junk email of the creator of this scam Ian S.) to ask when I will get my money back. The male on the phone said that it is non refundable because it is a shipping fee! Today I disputed a transaction with my bank. Next time I will not be so kind to the sellers playing their games. I will dispute a transaction right the way when it is still pending and contact the US Trade Commission to report the scam. This is more complains on this company: http://perfect-water-purifier-aka-perfect-aqua-llc.pissedconsumer.com/warning-perfect-aqua-llc-water-purifiers-pitchers-***-and-switch-scam-20160127778758.html

This report was posted on Ripoff Report on 01/27/2016 01:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/perfect-aqua-llc/austin-texas-78744/perfect-aqua-llc-perfect-water-purifier-bite-and-switch-scam-austin-texas-1282669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Link to more COMPLAINS on Perfect Aqua Pitcher, LLC.

AUTHOR: - ()

POSTED: Wednesday, January 27, 2016

This is more complainst on Perfect Aqua, LLC. AKA Perfect Aqua Pitcher, LLC. : http://perfect-water-purifier.pissedconsumer.com 

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