Complaint Review: Performance Chip Tuning -
- Performance Chip Tuning United States
- Phone:
- Web: https://www.performancechiptuning.c...
- Category: Auto Parts
Performance Chip Tuning DISHONEST COMPANY – READ BEFORE YOU BUY
*Consumer Comment: Knowledge
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DISHONEST COMPANY – READ BEFORE YOU BUY
I purchased the Stage 1 chip for my 2020 Ram 1500 5.7 Hemi. I followed the installation instructions perfectly. I drove with the chip, never removing it, for 3 weeks. I saw zero difference in fuel economy or power, driving the same routine every day. I emailed the customer support for a refund; the company’s site states there is a 30-day money back guarantee. After several emails, I received direction on how to return it. I packed it in the original plastic wrap and in the original box. This cost me around $13 at UPS to mail it back. Then, I got a refund for $79.99, $20 less than what I paid for it. I emailed again and inquired and was sent a link to the terms and conditions and there was a restocking fee. The terms and conditions do not apply because the chip I received was apparently defective, as it did nothing. AVOID purchasing products from this company. How can a restocking fee apply for an item that doesn’t work??
This company is DISHONEST in its dealings. It sold me a product that simply flashed blue lights and then charged me a $20 restocking fee for an item that did NOTHING THEY CLAIMED IT WOULD DO. Finally, I went to the company’s site to leave a review, logged in and was refused. The message said only people who have purchased the product can review it. I DID PURCHASE THE PRODUCT. They just don’t want people who are unhappy with the product leaving reviews.
This report was posted on Ripoff Report on 10/29/2023 05:13 PM and is a permanent record located here: https://www.ripoffreport.com/report/performance-chip-tuning/dishonest-company-read-buy-1529468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Knowledge
AUTHOR: Irv - (United States)
SUBMITTED: Monday, October 30, 2023
The BIGGEST FACTOR in fuel economy is how somebody drives the car!!!
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