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Report: #369512

Complaint Review: Pershing Auto Body Parts - Warrensburg Illinois

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  • Updated:
  • Reported By: Grand Rapids Michigan
  • Author Confirmed What's this?
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  • Pershing Auto Body Parts 346 State Hwy 121 Warrensburg, Illinois U.S.A.

Pershing Auto Body Parts Be careful of this Company! Warrensburg Illinois

*UPDATE Employee: Response to complaint

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These guys are shady to say the least. There are many complaints on them in the Better Business Bureau website for Illinois.
It took me over 4 weeks to have a simple refund from them placed on my card!
All the refunds are approved by the Owner and he is very slow to return your money!
If they owe you be prepared to call over and over. They won't return your calls and won't credit your card!
Careful!

Joe
Grand Rapids, Michigan
U.S.A.

This report was posted on Ripoff Report on 09/03/2008 06:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pershing-auto-body-parts/warrensburg-illinois-62573/pershing-auto-body-parts-be-careful-of-this-company-warrensburg-illinois-369512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Response to complaint

AUTHOR: Pershing Auto - (U.S.A.)

POSTED: Wednesday, January 07, 2009

The majority of the complaints that are on file with the BBB are from 2003-2006 which is when our company had started and did not fuction very properly. Since then I can say this company is a very good company which practices customer service 100%. The issue that you describe would be due to the damage factor of your merchandise and that this takes some time. If a buyer recieves a damaged part and they contact us to resolve we offer them a free replacement or refund. A replacement can be sent out immediately. A refund however takes a little longer. This is due to the damage process with the shipping company. We issued the refund to your card as soon as this process was concluded and we recieved the part back. The credit card company may also take 3-5 business days to post the return to your credit card. Again this is a very good company to work for and below is their information along with creditable responses from new buyers.

Pershing Auto Body Parts
346 State Highway 121
Warrensburg, IL 62573

Email: pershingautobody@aol.com

Yahoo: URL: www.pershingauto.com

Local - 217-672-8325
Toll Free - 1-866-807-0003
Fax - 217-672-8329

Hours Central Time

M-F 8am - 5pm
Sat-8am - 12pm
Sun-Closed

Feedback From / Price Date / Time
AAAAAAAAAAAAAAAAAAAAAAA+++++++++++++++++++++++++++++++++++++++ Buyer:
( 170) Jan-07-09 14:20
NEW CHROME GRILLE 99-04 FORD TRUCK F250 F350 SUPERDUTY US $62.00
Good price. Very fast delivery. Strongly reccomend. Buyer:
( 8 ) Jan-07-09 13:57
FRONT RIGHT CHROME WHEEL MOLDING TRIM 88-98 CHEVY TRUCK US $16.00
Great customer support. Buyer:
( 19) Jan-07-09 13:46
NEW RIGHT FENDER 94-02 DODGE RAM TRUCK 94 95 96 97 98 US $149.00
? Buyer:
( 22) Jan-07-09 13:42
NEW PAINTABLE GRILLE 1993 1994 1995 JEEP GRAND CHEROKEE US $27.00
A+++++++++++ Exceptly fast too ship....a pleasure to deal with Buyer:
( 35) Jan-07-09 13:37
NEW PAINTABLE GRILLE DODGE 97-04 DAKOTA 98-03 DURANGO 1 US $34.00

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