Complaint Review: Pet air way
Pet air way Door to door service I paid 220 for a pup to be shipped. Then 3 hours later emails me that I have to pay a $850 refundable pet insurance fee before the pup can get back on board. New castle Delaware
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Me and my husband was getting a French bulldog for our two kids for Christmas. All we were asked to pay was $220 for the flight ticket. After the dog boards the plane and gets half way here we receive an email stating we need to pay $850 for a refundable pet insurance fee. They call us harassing us for this payment. When we ask a simple question as to what airlines the company is using we cussed out and hung up on. When we try to contact the company we get no answer.
This report was posted on Ripoff Report on 12/09/2016 12:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pet-air-way/internet/pet-air-way-door-to-door-service-i-paid-220-for-a-pup-to-be-shipped-then-3-hours-later-1342214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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