Complaint Review: Pets Supplies Online Shop -
- Pets Supplies Online Shop United States
- Phone:
- Web: mortyonlinestore@outlook.com
- Category: Pet Supplies
Pets Supplies Online Shop Mortyonlinestore@outlook.com, Bayer Seresto online Store Sold counterfeit Seresto collar for dogs
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I ordered five of what I thought were authentic Seresto Flea Collars from this online vendor that represented themselves as authorized Bayer Pet Supply dealers. The collars finally arrived and were in packaging that was identical to packages that I had previously purchased at a brick and mortar pet supply store. When I put the collars on two of our dogs they came off within a week. The previous collars were so secure that I had to cut them off with a wire cutting tool. These new collars were not as stout and the locking system was flimsy.
I called Bayer, told them that I was very dissatisfied and gave them the lot number of the collars and my purchasing informaton and was told that they were counterfeit since that lot number did not exist in their system. Sadly, the Bayer folks were not that concerned about the fake products. They offered to send a replacement collar but did little else when I told them that I had purchased 5 of these inferior collars. I called my credit card company and they were going to investigate and try to get my money back.
This report was posted on Ripoff Report on 09/30/2020 02:20 PM and is a permanent record located here: https://www.ripoffreport.com/report/pets-supplies-online-shop/mortystoreoutlookdotcom-bayer-1500409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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