Report: #1060363

Complaint Review: Phoenix Solar Specialist - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: J Anthony — San Juan Capistrano California
  • Phoenix Solar Specialist
    6740 W Deer Valley Rd. Glendale, AZ 85310
    Phoenix, Arizona

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Frances is a rip-off artist.  She ordered in-home appointments from our company twice & went out on all the appointments for the solar industry.  She is a total rip-off artist.  Do not do business with her or her company.  She does not pay for services rendered.  All payments from Frances need to be cash, certified check, or money order.  She will take services & then do a charge-back on her credit card.

This report was posted on Ripoff Report on 06/19/2013 10:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/phoenix-solar-specialist/phoenix-arizona/phoenix-solar-specialist-fraud-fraud-fraud-unethical-company-stay-away-phoen-1060363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Bad Lead Scorce Scam No Website

AUTHOR: Frances - ()

POSTED: Saturday, June 22, 2013

Yes you did replace some of them as i mentioned but always unqualified leads as I said before in emails if you provided the leads we agreed to pay for we would not have had to dispute them I only wanted what I paid for no more or less just what your company promised.  I currently use 3 other lead sorces  and I have not had any problems with the quality of the leads therefore, I did not need to dispute them. I am not concerned with this complaint since I was the consumer who was ripped off and it has no baring on the quality of our work or service we provide.  I will not continue to reduce to this unprofessionalism only to say as I have said before I will pray for you and forgive you for your resentment and anger towards me and my company and hope that you can find it in your heart to  move on forgive  and change your business to where people do not have to get ripped off anymore.


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#2 Author of original report

Let me give you the facts about Frances ...

AUTHOR: J Anthony - ()

POSTED: Wednesday, June 19, 2013

First off she did not win the chargeback.  It was just filed.  Listed below are all of the appointments that she ordered.  Notice that she went on the appointments prior to even be charged.  The date the appointments were sent are below.  She was charged on May 1st, 2013.  She went on receiving appointments for an entire month.  Then in mid June she decides to chargeback .... 2 months have gone by since she recieved the appointments.  Don't believe her dishonesty.  Frances is a FRAUD ..... Read this very carefully & do your homework because there are plenty of reputable solar companies out there that are not a start-up trying to over charge you.  Frances is very dishonest.  I have plenty of emails to post when she was satisfied & plenty to post that will clearly show she doesn't have the capital to run an honest solar company.

She owes our company over 2,000.00   Don't allow her to do this to YOu !!!!

Phoenix Solar Specialist Contact: Frances Bailey 6740 W Deer Valley Rd. Glendale, AZ 85310 623) 581-5357 frances@PhoenixSolarspecialists.com


Appointments date purchased payment 4/9/2013 10 cc Frances Bailey 5/1/2013 payment processed Gallegos 4/10/2013 4/11/2013 Kriese 4/17/2013 4/17/2013 Smead 4/18/2013 Replace this appointment 4/19/2013 Ballesteros 4/19/2013 4/20/2013 Colter 4/22/2013 4/26/2013 Toffey 4/24/2013 4/25/2013 Medrano 4/24/2013 5/9/2013 Lohman 4/25/2013 4/27/2013 Cervantes 4/26/2013 4/30/2013 Trimble 4/26/2013 4/30/2013 Rath 4/26/2013 4/30/2013 COMPLETE 5/6/2013 Re-order 10 appointments cc not processed name date sent appt. date Song 5/7/2013 5/18/2013 Hernandez 5/7/2013 5/9/2013 Truong 5/7/2013 5/12/2013 Lesniak 5/7/2013 5/11/2013 Al-Hashimi 5/7/2013 5/11/2013 Jung 5/7/2013 5/9/2013 Lee 5/8/2013 5/10/2013 Rusconi 5/8/2013 5/10/2013 Butler 5/9/2013 5/11/2013 Gorabchi 5/9/2013 5/10/2013 COMPLETE Williams 5/10/2013 5/14/2013 Kader 5/10/2013 5/14/2013

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#3 REBUTTAL Owner of company

Disputing claim Against Squese my leads

AUTHOR: Frances - ()

POSTED: Wednesday, June 19, 2013

The facts of the complaint are not true the truth is that they ripped me off  and I complained to the Better Business Bureau and disputed my charges with my credit card and awarded the credit back since they ripped me off. They are  a lead generating company that We hired to generate leads for our company.  I was charge 1,000.00 in advance for 10 qualified leads . The leads were suppose to be verified twice once by the telemarketeer and agian by  the manager (Jared Anthony or Jim Quinn)  The leads were suppose to be people intrested in Solar with a 700 credit score they could guarentee the 700 but if they did not have the 700 credit score we could return the lead and get another one.  Once I paid the money they would start giving me leads it actually took about 3 weeks  we requested certain areas but they gave us leads out of our area .When the leads  finally came in in they were awful some people did not know anything about solar  who we were, and why we called,they seemed lonely and just wanted company. For example one was very old and had alzheimers, one had stage 4  cancer and had no intrest in solar, the list goes on and on.  This is why this claim is not warrented. Please look further into their Comany and ours before making a decision.

Thank you 

Frances Bailey


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