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Report: #562509

Complaint Review: Phonejammer.com - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Lebowski — California United States of America
  • Author Not Confirmed What's this?
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  • Phonejammer.com Internet United States of America

Phonejammer.com Terrible service Internet

*UPDATE Employee: Honest Company Policy

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I bought a device from these jerks a while back.  Before I did, I had some questions.  I had to resend my message several times because they ignored them.  When I finally did receive a response, it was a 2 or 3-word answer.

That should have been a warning.

The thing stopped working within the warranty period, so I wrote back to them.  Again and again.

They ignored my e-mails.

This company SUCKS.

Don't do business with them!

This report was posted on Ripoff Report on 01/31/2010 06:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/phonejammercom/internet/phonejammercom-terrible-service-internet-562509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Honest Company Policy

AUTHOR: John - (United Kingdom)

POSTED: Monday, April 26, 2010

In response to recent post, Phonejammer.com would like to make the following public statement:

We operate an honest business and produce quality products. Our customers' satisfaction is important to us; if any customer is unhappy, a full refund is made immediately. Due to the global nature of Internet marketing, on some occasions, demand for our products does exceed supply; this is due, in part, to our diligence in maintaining a stringent quality control process, as well as to the timing of bulk orders of quality materials, which keeps prices low for our customers. Completed orders are shipped on a first-come, first-shipped basis, and within a reasonable timeframe. (The average time from an order being placed to shipping is two working days.) We are pleased to say that we have many happy return customers, and we look forward to continuing to serve our customers' needs in the future.

 

 

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