Report: #1448965

Complaint Review: PhoneStars . com -

  • Submitted: Mon, June 25, 2018
  • Updated: Mon, June 25, 2018
  • Reported By: kay — Lasalle United States
  • PhoneStars . com

    United States

Show customers why they should trust your business over your competitors...

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The women (Karen and Marcy, for starters) that are running this operation (not to mention Dave) are really doing some unsavory things to the PSO's that are working HARD for this barely 25 cents a minute!! When a girl will have her hold time up to where they want it (10 and above), they will INTENTIONALLY call and hold JUST long enough (most times, sitting in silence) to bump your hold time down to under 10 minutes. This is because they pay based on your hold time!! SOOOO you could have 4 25 minute phone calls that put you up in the 11-15 hold time area but because they are shady (AF!), you will suddenly, yet randomly, start getting a bunch of 'silent callers'. They sit there with their mute button on til it's long enough to register as an actual call. You'll be thinking it's a caller and you'll say "hello? hellooo?!" and in a few seconds: CLICK. There goes your hold time.

If you work for this company, dont' take my word for it. Start watching. Once your hold time is up there, you'll start mysteriously getting an influx of silent callers. 

This company is shady AF and I feel sorry for the girls that work here. This job is NOT an easy effing job and to rape them financially after they're already being emotionally raped (yes, this job is THAT), just says this company lacks integrity.

Stick with the companies that say "NO HOLD TIME".  

You're welcome.



This report was posted on Ripoff Report on 06/25/2018 04:17 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE EX-employee responds

This is all true

AUTHOR: Aelestia - (United States)

 Karen is a complete liar. She acts like she cares but she pressures you to put in loads of hours then suddenly you are doing amazing and BOOM, these mysterious silent calls.

There is a man on during the day and night. He hangs up on girls nonstop no matter what fantasy you give him. He calls 7 days a week for at least 12 hours each day.

There is no way any man pays that much for phone sex. He frequently changes his voice acting like he is someone else. I strongly believe this man's job is to hurt the pay of the women on the line and hang up.

There's no way he's paying over a grand each day to talk to the same women. Why not call another line? Something very fishy is going on.

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#2 Consumer Comment


AUTHOR: Sarah - (United States)

I used to work for phonestars awhile back. What's the weekly committment as of now as far as how many hours a week you have to do? I'm looking for something part time only. It used to only be ten hours a week. Has that changed? 

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#3 UPDATE Employee

Karen is the best

AUTHOR: Phonegirl2018 - (United States)

 Karen is the best the first time i worked for this company i was new to the buisness and didnt relize what a jackpot this agency isnow as a rehire i know better get weekly direct deposits...and you get paid handsomly, you put in the work and you reap the benifits...this is hands down the best in the buisness, also you get rewards you earn as u work that you can redeem for gift cards to amazon target direct deposit, giftcards and plenty of talk time...buisness is never lagging...and karyn is the best motivator if you need that push get ready for it...

she will help you help yourself to make big bucks....i love this company and Gary the trainer is excellent if you ever need pointers ask for a warm up session with gary hes amazing funny and very smart he will help you to raise your not listen to all those scorned x employees bashing phonestars obviously they were not up to par and not seriosly money motivated enough to keep thier position...need i say more...see for me ...ive been there and done thst and know better now...i will be with phonestars for a long time.....

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#4 UPDATE Employee


AUTHOR: Dahlia - (United States)

 Would you mind sharing the name of the company?

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#5 UPDATE Employee


AUTHOR: Dahlia - (United States)

 I’m working for them and have been for 2 years and I had NO idea that’s why my efficiency drops. I just figured it was callers hanging up. I’ve been trying to find a different company for about 6 months now though because they do NOT pay enough.

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#6 UPDATE EX-employee responds

Same experience, don't work for them!

AUTHOR: ann - (United States)

They manipulate your hold time average to lower the amount they have to pay you. The call volume is low to begin with. Way too many girls working, not enough calls to go around. I found this great company I've been with for three months now so I fell it's safe to recommend them to anyone who is looking for a legitimate PSO job. They don't have hold time requirements and they always pay on time. I make more consistently with them then I have with any other company I've worked for, they're fantastic. I found them on Good luck!

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