Complaint Review: PhoneStars . com -
PhoneStars . com Marcy / Karen Intentionally bumping down "hold time" to pay bare minimum! Internet
*UPDATE EX-employee responds: This is all true
*Consumer Comment: Interested
*UPDATE Employee: Karen is the best
*UPDATE Employee: Really?
*UPDATE Employee: Seriously?
*UPDATE EX-employee responds: Same experience, don't work for them!
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The women (Karen and Marcy, for starters) that are running this operation (not to mention Dave) are really doing some unsavory things to the PSO's that are working HARD for this barely 25 cents a minute!! When a girl will have her hold time up to where they want it (10 and above), they will INTENTIONALLY call and hold JUST long enough (most times, sitting in silence) to bump your hold time down to under 10 minutes. This is because they pay based on your hold time!! SOOOO you could have 4 25 minute phone calls that put you up in the 11-15 hold time area but because they are shady (AF!), you will suddenly, yet randomly, start getting a bunch of 'silent callers'. They sit there with their mute button on til it's long enough to register as an actual call. You'll be thinking it's a caller and you'll say "hello? hellooo?!" and in a few seconds: CLICK. There goes your hold time.
If you work for this company, dont' take my word for it. Start watching. Once your hold time is up there, you'll start mysteriously getting an influx of silent callers.
This company is shady AF and I feel sorry for the girls that work here. This job is NOT an easy effing job and to rape them financially after they're already being emotionally raped (yes, this job is THAT), just says this company lacks integrity.
Stick with the companies that say "NO HOLD TIME".
This report was posted on Ripoff Report on 06/25/2018 04:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/phonestars-com/-/phonestars-com-marcy-karen-intentionally-bumping-down-hold-time-to-pay-bare-minimum-1448965. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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