Pianosuperstore Asaph Music & Technologies, LLC , John Terrel Wilson Failure to deliver product, To date has not refunded $2,300 paid Rutherfordton North Carolina

I agreed I would retract the statements I made here and at the BBB if when the refund should arrive though it was never a condition of my refund. The check arrived on April 3rd 2008 and it cleared today April 5th 2008.

I retract my statements here. I see ripoffreport.com does not remove statements, however I sill do everything in my power to have this particular matter removed!

I agreed I would retract the statements I made here and at the BBB if and when the refund should arrive though it was never a conditio of my refund. He check arrived on April 3rd 2008 and it cleared today April 5th 2008.

I retract my statements here. I see ripoffreport.com does not remove statements, however I sill do everything in my power to have this particular matter removed!

John Terrel Wilson has for the past moth or so told me he would mail a refund check in the amount of $2300 everyweek. Every week, the check has faild to arrive just as the piano never arrived. Yesterday I recieved an email from Mr. wilson stating the check was sent off last Thursday. I'm not going to hold my breath as none of his statements or promisses have ever been proven to be true. But I will recant my statements here per my agreement with Mr.wilson once the check actually arives and clears. It has now been 7 months since he took my money. This is absolutely rediculous.

I Have been monitoring the piano superstore's web site ever since they failed to deliver my piano. I am happy to report, my complaints here, at the BBB, and to the Federal Trade Commission have resulted in this company doing the right thing and marking the Suzuki GP 7 out of stock at least 7 months after the fact. However I noticed they still mark other suzuki's in stock when I have it on good authority that they do not currently have these either.

It's interesting that the site was only changed after I recieved a response from the Federal Trade Commission acknowledging my report of false advertising. I suppose the FTC can only enforce the false advertising in my complaint as it relates to the GP 7, I did not share with the FTC that the Piano Superstore does not in reality have the other suzuki's on hand either. There is further damning evidence against this company that I have been asked not to repeat without written assurance of confidentiality so I cannot share any further

Terry Wilson has promised me a full refund for the piano I paid for close to 7 months ago now. He told me the check would be mailed today. It remains to bee seen if the check will arrive and clear.

I have promised to retract this complaint when and if his check actually arrives and clears. It was tough going to get this company to do the right thing. But I'm proud to say it's starting to react to the pressure I placed on it after I returned home from war.

If I do not in fact recieve my refund, I will continue on to contact the Judge Advocate General, the State Attorney General's Office, file a small claims case, and contact a local investigative reporter I met after marching in my Iraq home coming parade.

I was emailed this after I told the Piano superstore and Asaph their website is misleading, however they have not seen it fit to actually fix the "oversite" that duped me as of yet. Note: The Federal Trae Cmmision (the agency that regulates faulse advertising dose not care what the advertisers intentions are only that companies that engage in faulse advertising are liable or that advertising). I have also still not recieved the piano or my $2300 refund after beicoming a victum of their fuase claims.

Subject: RE: Suzuki GP-7
Date: Mon, 11 Feb 2008 13:10:42 -0500
Rob,



I only handle the logistics for Piano Superstore. I did see the same thing on the Piano Superstore website that does not indicate the piano is out of stock. I feel that is simply an oversight that will be corrected. I will contact the person that manages their website and let him know immediately. As of this past Friday; Feb. 8th, we (WILCOMthe logistics company for Piano Superstore) have not been made aware of a GP-7 being available for pickup for the orders we received from Piano Superstore.

I have forwarded your message to Terry at the Piano Superstore to see if he has any additional information that I may be unaware of.



Russell Sellers

Asaph Corp.

Ph. 828-288-1879 ext. 102

Fx. 828-288-1883