Report: #468807

Complaint Review: Pivotal Payment - Montreal Alberta

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Ripoff Report is Xcentric Ventures

Submitted: Sun, July 12, 2009
Updated: Sun, July 12, 2009
Reported By: — SURREY British Columbia

Author Confirmed

Why?

Pivotal Payment 685 Cathcart Street Montreal, Alberta Canada

Phone:
Web:
Category: Credit Card Processing Companies

Pivotal Payment payment processing Montreal quebec

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If anyone out there is thinking about switching their payment processing company whatever you do, do not switch to Pivotal payment.
www.pivotalpayment.ca
we have had a rash of issues with them, never being resolved. they claim 24/7 support. NOT TRUE!!
It is a Monday to Friday operation worse hours than your bank.
and when you do call you are on hold anywhere between 45 minutes to an hour and the issue is never resolved.
just to list some of the problems.
- missing payments
- horrible customer service
- no managers or supervisors ever on to speak to
- rude customer service reps

don't just walk away from pivotal payments, run away.

Gpns
SURREY, British Columbia
Canada

This report was posted on Ripoff Report on 07/12/2009 11:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pivotal-payment/montreal-alberta/pivotal-payment-payment-processing-montreal-quebec-468807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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