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Ripoff Report | Pixmania.com Review - , Internet - Pixmaniacom i bought
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Report: #491352

Complaint Review: Pixmania.com - Internet

  • Submitted:
  • Updated:
  • Reported By: KJSingh — Co.Mayo Other Ireland
  • Author Not Confirmed What's this?
  • Why?
  • Pixmania.com pixmania.com Internet United States of America

Pixmania.com I bought a camera from this website and paid for 24-48 hrs deleviery. But after five days company still saying we are preparing your order. When I asked for cancellation & refund they refused. Compay took the order with express delivery of 24-48hrs. After five days Company still saying they are preparing order. They did not cancel my order and saying different story for refund, Internet

* : Pixmania

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I ordered a camera from pixmania.com site, to give present, and paid for express delivery of 24-48 hrs.


After five days no signs of camera. There is not clear indication how we should contact them and phone given not working. I any how rich to the customer care.


The customer care said we are preparing the order and will not cancel my order. First they will send order to me which I have to return them back-------I do not know further story. It is totally Fraud/Rip-off.


I bought a camera and solved my purpose, what I should do with their order-----?


It is just like offering a ticket after missing the train.

This report was posted on Ripoff Report on 09/07/2009 02:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pixmaniacom/internet/pixmaniacom-i-bought-a-camera-from-this-website-and-paid-for-24-48-hrs-deleviery-but-aft-491352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1

Pixmania

AUTHOR: Pixmania - (USA)

POSTED: Monday, September 21, 2009

Dear KJ Singh,

My name is Kate. I have just noticed your comment about Pixmania.

Please note that our customer care can be contacted both via e-mail and by phone.

Our phone lines are working and you were able to contact us to obtain a response.

We can cancel an order up until the time it is prepared in the warehouse and passed onto the courier, after this, we can no longer stop the dispatch and you will have been asked to refuse the parcel.

When a parcel is refused, it is returned to our warehouse and a full refund can be issued.

Please don't hesitate to email us if you have any further questions mediator_ie@pixmania.com

Best regards,

Kate Pixmania

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