Complaint Review: Planet Van Lines Inc. - Internet Internet
- Planet Van Lines Inc. 109 S Kings Hwy. Myrtle Beach, SC 29577 Internet United States of America
- Phone: 888.503.2590
- Web: www.planetvanlines.net
- Category: Moving Companies
Planet Van Lines Inc. Alex Raised the quote when they showed up. They were 6 days late with my belongings. Many items were broken & missing. They would not look far my stuff. The check that is owed has not goten to me after 2 m Internet, Internet
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Planet Van Lines Inc. Raised my quote from $2,374 to 6,500 when they showed up to my house 3 hrs late. The pick up was 7/1/11 and was to be dropped off on 7/29/11.
When called a before the drop off date they said it will be there on 7/29/11. When I called on 7/28/11 they said "the truck was already in California."
When they didn't show the morning of 7/29/11 I started calling and they said " the truck was stuck in Texas." So the call on 7/28/11 was a lie. Everyday I called and they wouldn't give me a straight answer.
They would not compensate me for having to stay in a hotel with a cat for 5 nights. My belongings arrived 5 days late, with no packing list, I had mine from the pick up and was counting boxes.
There were boxes missing and furniture broken. So every day I called for them to look for my stuff and every day there was a reason why they couldn't. So I had to file a report. That went out in October.
The amount of money didn't even cover one of my pairs of boots that was "lost" but It is now 1/27/2012 and I still haven't recieved that check. And becaulse they have caller ID they don't take my calls.
This report was posted on Ripoff Report on 01/27/2012 02:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/planet-van-lines-inc/internet/planet-van-lines-inc-alex-raised-the-quote-when-they-showed-up-they-were-6-days-late-wit-829805. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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