Report: #731127

Complaint Review: Power HCG - Provo Utah

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Ripoff Report is Xcentric Ventures

Submitted: Thu, May 19, 2011
Updated: Thu, May 19, 2011
Reported By: Pam — Osawatomie Kansas United States of America

Author Not Confirmed

Why?

Power HCG PO Box 50208 Provo, Utah United States of America

Phone: 888-391-8468
Web:
Category: Weightloss Programs

Power HCG power diet Won't stop charging account a monthly fee; not responsive to emails; on hold for hours, no answer. Provo, Utah

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Original order was shipping only $4.95. Fine print said if not satisfied, could call number listed and cancel automatic shipment and billing.

Tried to cancel after first payment ($89.95), went onto website and went to "cancel automatic shipment" area. Tried to click button to cancel, pop up came up advising "not able to cancel at this time, please try again". Tried several times, got same result. Tried calling, was on hold ranging from 30 minutes to an hour and a half. No one answered phone. Tried emailing, no response.

They have now charged my account another $96.40. Had to cancel card to stop payments. I have emailed asking for refund of second payment, so far still no response. I keep trying the number provided and no one ever comes to the phone.

This report was posted on Ripoff Report on 05/19/2011 12:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/power-hcg/provo-utah-84605-0208/power-hcg-power-diet-wont-stop-charging-account-a-monthly-fee-not-responsive-to-emails-731127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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