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Ripoff Report | Proactive Solution Guthy-Re Review - Nationwide
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Report: #1182238

Complaint Review: Proactive Solution Guthy-Renker - Nationwide

  • Submitted:
  • Updated:
  • Reported By: JULIO — San Juan, PR Other
  • Author Not Confirmed What's this?
  • Why?
  • Proactive Solution Guthy-Renker Nationwide USA

Proactive Solution Guthy-Renker Proactive Solution Unauthorized Charge Nationwide

*Author of original report: They already refund me part of the charges

*General Comment: GuthyRenkerHelp

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I bought a Proactive Solution product from them in June 2014, they are charging my credit card again without authorization, I called the company and they told me that the first time you buy something from them, automatically they continue charging you. They told me too, that if you don't want their products, return it and in six weeks they are going to adjust the charge. My bank is charging interest for this charge. It looks like a scam, there are hundreds of complaints against that company, may be is a good idea to summit a class sue. Thank you.

This report was posted on Ripoff Report on 10/10/2014 01:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/proactive-solution-guthy-renker/nationwide/proactive-solution-guthy-renker-proactive-solution-unauthorized-charge-nationwide-1182238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

They already refund me part of the charges

AUTHOR: - ()

POSTED: Sunday, April 12, 2015

They already refund me part of the charges, this is what they said:

"Your refund is $119.85 because the $11.97 shipping and handling fee from your second package is non-refundable."

At the end I lost money and my time

Julio, San Juan PR

 

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#1 General Comment

GuthyRenkerHelp

AUTHOR: GuthyRenkerHelp - ()

POSTED: Friday, October 17, 2014

Hello, We would like to assist directly.  Please email us with your account details at CorporateEscalationTeam@guthy-renker.com so that we can look in to this.  Thank you.

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