Complaint Review: Prompt Computer Service - Woodinville Washington
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Prompt Computer Service 10 minutes of labor costs 95 dollars "hourly fee" Woodinville, Washington
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Prompt Computer Service will gouge you easily.
Example: Some replacement parts they tried to sell me cost more than double the price I bought online. Then even if it takes them 10 minutes to fiddle with your machine, they will charge for their $95/hr fee. On top of that they add $25 "travel charge" - even if you're 10 minutes away - and finally, totalling the tax up? They also tax you on the complete total - parts, FULL hour and the "travel charge". Their tech was here for barely 20 minutes and by the time he left, we could have just bought new equipment.
Indeed - something is fishy here. Our complaint was met by indifference and argument, that this treatment is "industry standard".
Even if you're in a bind - they are not worth the cost. Go to kinkos or elsewhere to finish your work until you find reasonable prices and reasonable people to complete the task.
This report was posted on Ripoff Report on 01/26/2010 09:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/prompt-computer-service/woodinville-washington-98072/prompt-computer-service-10-minutes-of-labor-costs-95-dollars-hourly-fee-woodinville-wa-560253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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