PROVIDIAN FINANCIAL ripoff CHARGED LATE FEES AND INTEREST WHILE CHARGE WAS BEING DISPUTED, RUINED CREDIT RATING OVER $47.18 A battle since June 2001! Tilton New Hampshire

Have been fighting with Providian since June 2001. They changed account number while I was in Europe so card was worthless. A hotel that I had cancelled was charged to card September 2001. I disputed charge of $47.18 and paid remainder of bill.

They charged me interest for entire September bill in October 2001. I called and was assured it would be removed and to disregard bill. In November 2001 they charged me interest and $35.00 fee for nonpayment. Called and agent advised they would remove. In December 2001 they removed nonpayment and interest and charged me $35 nonpayment.

This continued into February when they finally resolved dispute and credited account for $47.18. They still had interest charges on account that they advised I had to pay even though account was under dispute.

They reported my account to credit reporting agencies as being excessively late. They sent me bill for $.01 and when I wouldn't pay they cancelled my account in September 2002. This all happened while being reassured by agents that they would have supervisor take care of and call me back.

It got to a point that agent would not speak to me and automatically transferred to billing because of non payment.

Linda
aurora, Colorado
U.S.A.