Complaint Review: Ripoff Report | PunchTV Studios Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Punch TV Studios was established for those consumers who are intrigued by one-of-a-kind programming. Punch TV Studios, known for providing a unique selection of original and creative television programming. Punch TV Studios is a company for the people by the people; the consumer is the company’s main priority. - Signal Hill California
- PunchTV Studios Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Punch TV Studios was established for those consumers who are intrigued by one-of-a-kind programming. Punch TV Studios, known for providing a unique selection of original and creative television programming. Punch TV Studios is a company for the people by the people; the consumer is the company’s main priority.
2058 Dawson Avenue, Ste A,
Signal Hill, California
PunchTV Studios Verified TRUSTED Business REVIEW: Punch TV Studios is revolutionizing media and changing the way investing is done on Wall Street. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program benefiting consumers, ensuring complete satisfaction & confidence when doing business.
*UPDATE: PunchTV Studios recognized by Ripoff Report Verified™ as a safe trusted business service.
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REVIEW UPDATE: June 1, 2018: Punch Television Network remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Punch Television Network is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, Punch Television Network has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.
Over time and since becoming a member, Punch Television Network has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Punch Television Network remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at firstname.lastname@example.org.
Ripoff Report Verified™ REVIEW
EDitor's UPDATE: Positive rating and recognition has been given to PunchTV Studios for its full commitment to quality customer service.
Ripoff Report's discussions with Punch TV Studios have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Punch TV Studios listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
Punch TV Studios's CEO, Mr. Joseph Collins, has informed us that his personal philosophy is that his clients success is the heart of the business. As a successful businessman, Mr. Collins feels that it is critical to listen to his audience and respond properly. By always putting his audience first, Mr. Collins hopes to maintain a successful enterprise both now and for many years to come.
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The information provided in this report below is based on comments made by Joseph Collins during an onsite inspection held by a third party verification company with no biases towards PunchTV Studios.
Punch TV Network is a part of Punch TV Studios. Joseph Collins expressed that his company used to have a network model that reached over 55 million homes, "we are now rebuilding the network on a market by market basis. For example, we have a station [in] Houston, Beaumont, Pensacola, Jacksonville, etc…as we continue to build it out one market at a time…making that market work for us. And so our theme is to provide great programming provided to the urban market and give independent producers an opportunity to have their work shown in these markets."
Because of the nature of Punch TV Network, they work business to business and they have had great success with the business's they are currently working with. Mr. Collins further stated, "the ones we work with are very happy with our programming reaching their consumer market base because their consumers are watching our channels."
CUSTOMER CARE & COMPLAINT RESOLUTION – PUNCHTV STUDIOS
During the on-site interview, Mr. Collins was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. Collins expressed that they are not aware of any complaints against their company, "we have really great relationships with TV station owners…they really like us…we have an impeccable reputation with them."
When asked to comment on complaints posted on Ripoff Report's website Mr. Collins stated the following, "a good portion of those comments are from a former employee of ours…he was very very unhappy for whatever reason…part of it was because we were growing the company and part of it was because we were developing a business model that required flexibility and this person was very inflexible…and we actually ended up suing that employee in Los Angeles Superior Court for libel and defamation and we won." He further stated, "a lot of the comments that are there are irrelevant and erroneous and part of the settlement the judge ordered that those comments be removed from the search engine rankings…a lot of our new shareholders don’t understand the process and they are finding this information on the Internet and it is causing a lot of confusion….this former employee was causing a lot of the discomfort among other employees." Mr. Collins additionally stated the following in regards to their accreditation, "with our IPO, the SEC has fully qualified and vetted us. We have made full disclosures about every aspect of our business dealings to the SEC. This is a huge vetting process. Those who are familiar with this process would not even question us because we have made full disclosure, all of our information is now public knowledge via the SEC website…and we have also been independently audited by a major accounting firm."
When asked what type of changes they have made to honor their commitment to making things right with the consumer per the request of Ripoff Report, Mr. Collins stated, " we have added more controls now…we are more aggressive with contracts and making sure that there is no confusion. We make sure everything is in writing. And our team is more experienced."
Punch TV Network is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, " we thank you for the opportunity to tell our side of the story. We really appreciate this opportunity to tell our story."
PUNCHTV STUDIOS– STATEMENT FROM THE CEO – JOSEPH COLLINS
" The brainchild of entertainment maven Joseph Collins, Punch TV Studios is the sole TV production company catering to the African-American, English speaking Hispanic and American urban communities. Overseeing the operations of independent, company-owned divisions, Punch TV Studios offers its unique content digitally on-demand, successfully filling in the creative gap left in the market by major studio networks. Punch TV Studios recently launched their IPO at just $1.00 per share.
Punch TV Studios's Punch TV Studio's team has expressed that they feel very confident doing their job and excited about working for the company. Punch TV Studios takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "Punch TV Studios takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "Punch TV Studios provides a very positive environment in which to work in. Opportunities for suggestions and improvements are encouraged. Mr.Collins is truly concerned about employees contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and customers."
Ripoff Report was pleased to learn that Punch TV Studios' past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
STATED IMPROVEMENTS FROM PUNCHTV STUDIOS
Punch TV Studios recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Punch TV Studios has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with Punch TV Studios recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Punch TV Studios has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience. , Ripoff Report is convinced that Punch TV Studios is committed to quality delivery of services resulting in total client satisfaction.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that PunchTV Studios meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. To confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Punch TV Network, Punch TV , Joseph Collins, Rachel Ramos Signal Hill California
This company is not recommended for anyone who expects to be paid for the work they do or who wants a career in Television. The Company CEO, Joseph Collins and Director of Communications, Rachel Ramos lack the basic business knowledge needed to head a television network. Wiith no education or television background, the company is run with no structure or organization. Their unethical business practices include hiring professionals to work and then refusing to pay them. They also also hire interns promising to hire them but when their internship is over, they are replaced with new interns. Many Press Releases are released so that the company is perceived to be successful and bigger than it actually is to incite investors and viewers. Although, the company does have low powered affiliates, it lacks the wherewithall and programming to impress high-powered stations. This not a company to do business with.
This report was posted on Ripoff Report on 05/14/2013 08:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/punchtv-studios-verified-trusted-business-ripoff-report-verified-businesses-you-can-trust-punch-tv-studios-was-established-for-those-consumers-who-are-intrigued-by-one-of-a-kind-programming-punch-tv-studios-known-for-providing-a-unique-selection-of-original-and-creative-television-programming-punch-tv-studios-is-a-company-for-the-people-by-the-people-the-consumer-is-the-companys-main-priority/signal-hill-california-90755/punch-tv-network-punch-tv-joseph-collins-rachel-ramos-signal-hill-california-1051013. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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