Pure Energy Products charged my card 149.95 for product that I did not order Oklahoma City, Oklahoma

I checked my bank statement online and saw a charge of $149.95. I called my bank to find out what this charge was, and was given Pure Energy Products number to call. When I called, no customer service agent was available, so I had to leave a message. I went onto their website and there is a Chat Online feature. I tried that but that feature does not work. I submited a ticket, as suggested by the recording when I called. To do so, I had to creat an account. I submitted the ticket, but still have yet to hear back. I have now called 5 times with no response.

Jessica
Pittsburgh, Pennsylvania
U.S.A.