Complaint Review: Pure TalkUSA - Covington Georgia
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- Author Not Confirmed
- Pure TalkUSA 14230 Lochridge Blvd Covington, Georgia United States of America
- Phone: 8778207873
- Web:
- Category: Cellular Phone Companies
Pure TalkUSA Service interuption Covington, Georgia
*Author of original report: 90 days warranty is not an issue
*UPDATE Employee: Pure TalkUSA Provides 90-Day Warranty on All Handsets
Show customers why they should trust your business over your competitors...
My cellphone was disabled because Pure TalkUSA wanted me to buy an other phone from them , when I first open an account I paid for a flip phone and it works well till 11/26/12 . I woke up finding my phone does not working , I called them to help but the answer was : purchase an other phone because Pure TalkUSA is no longer support it . I look at the phone in their website but I can afford to pay for any of them . They said that I damaged the flip phone , that is not true and they still charge to my account the full price even I cancelled the service ! that is %^$#*@
This report was posted on Ripoff Report on 11/26/2012 03:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pure-talkusa/covington-georgia-30014/pure-talkusa-service-interuption-covington-georgia-973965. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
90 days warranty is not an issue
AUTHOR: HaN - (United States of America)
SUBMITTED: Tuesday, December 11, 2012
I purchased my phone (flip phone ) for $10.00 since Feb/2012 . It works but then PuretalkUSA said " we do not support that kind of phone any more "..... Understand ?
#1 UPDATE Employee
Pure TalkUSA Provides 90-Day Warranty on All Handsets
AUTHOR: Chris - (United States of America)
SUBMITTED: Thursday, December 06, 2012
Good day. I'm a representative of Pure TalkUSA and first let me say that we would never "disable" a phone in order to sell another one. I'm not sure how or why any company would do that, as they would surely not be in business for long.
I'm not sure what the issue was with you're phone, but we do provide a full 90-day warranty on all of our handsets to cover the possibility of manufacturer defects. This does not cover physical or liquid damage.
In any case, there are no contracts with our service, so any customer who is unhappy is free to cancel at anytime with no fee.
http://puretalkusa.com
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