Complaint Review: Pure Way - Palm Beach Gardens Florida
- Pure Way 12212 Waterstone Cir Palm Beach Gardens, Florida United States
- Phone: (561) 269-7873
- Web: https://purewayfiltration.com/
- Category: water filter, Zero Water Filter, Water filter systems, water filtration
Pure Way WARNING: Pureway Filtration Bait-and-Switch Tactics—Distributors and Plumbers Beware Palm Beach Gardens Florida
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I am posting this to warn distributors and plumbers about my negative experience with Pureway Filtration. I was granted an exclusive distribution agreement, only to have the company abruptly terminate our relationship—apparently out of greed—once they felt they could capture the market themselves.
Here’s what happened in my situation:
-
Bait and Switch for Distributors
- Pureway Filtration initially offered an exclusive agreement that looked very attractive. After I invested time, resources, and money to build product awareness and market share, they ended our deal.
- From my perspective, they use distributors to gain a foothold in new markets, then cut them out once they believe they can handle sales on their own. Distributors should be extremely cautious and get everything in writing.
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Issues for Plumbers
- Although they did not promise me (as I’m not a plumber), I’ve observed they sometimes promise plumbers exclusive installations or sales commissions, but then hand off the sale to someone else—apparently to avoid paying a commission.
- Their lead-tracking system seems unreliable, making it easier for them to reroute business and leave partners out of the loop.
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Overall Concerns
- Ownership appears focused primarily on short-term profit, seemingly with little regard for honoring agreements.
- In my experience, their lack of consistent lead-tracking leads to repeated cutoffs of those who helped expand their market presence.
Conclusion
If you are a distributor or a plumber considering a relationship with Pureway Filtration, I strongly suggest documenting every interaction, insisting on clear contractual terms, and staying alert for any sudden shifts in your working arrangement. Based on my experience, this company appears to use people to build market share, then eliminate them to avoid paying commissions or honoring exclusive agreements.
Disclaimer: This post reflects my personal experience and opinions. Anyone considering working with Pureway Filtration should do their own research, consult legal counsel, and perform thorough due diligence before signing any agreement.
This report was posted on Ripoff Report on 01/20/2025 01:58 PM and is a permanent record located here: https://www.ripoffreport.com/report/pure-way/palm-beach-gardens-florida-1535740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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