puredermaessence ripoff salt lake city ut

Seen an add on Facebook bout beauty cream trial size for 4.95 just cover shipping. used my credit card got product with didnt do anything for me. 14 days later i look at bank statement and was charged 85 bucks so i call and was told for refund i had to file for RA number and would be a few days to receive it in an email and then i would have to pay shipping and had to have a 15 dollar singnuture return. or they would keep 25 dollars for return. well they sent me 21 dolloars and kept the rest. i recieved 25 % instead of them (her words). This is a hell of a way to run a bussiness and its a scam for the buyer. First it said trial just pay shipping the only way you know is click terms at bottom very misleading. you should see what thay have unbelieveable. then they hit your accout for 85 bucks out of the blue and they have it set up if you want to return it be ready for a wait and why would you pay for a signed return just a way to make you take the 25 % which makes you think there keeping 25 % but really just giving it to you.this is fly by night company and wont last. karma will get them all. reporting to bbb. hope they get sued or receive what they deserve.