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Report: #488126

Complaint Review: PUREMEDS USA - Internet

  • Submitted:
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  • Reported By: Sara — Wolcott New York USA
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  • PUREMEDS USA Puremedsusa.com Internet United States of America

PUREMEDS USA Credit Card information Stolen Internet

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I noticed a charge on my account 3 days later from a company named Puremeds USA, so i called the 800 number and the lady told me that there was no way she could refund me the money back.

Needles to say they only charged me $4.95 which was a shipping and Handling fee. May not be alot but i was more interested in figuring out how i got this charge in the first place. I went to there website and I had never seen it before and besides it was for a male enhancement pill.

I would never had ordered this in the first place which i explained to the customer service representative. She still insisted that i couldn't get my money back though because they dont refund the shipping and handling fee so i asked to speak to the manger and she left me on hold for an hour and half so i hung up finally.

The very confusing part is on how they got my credit card information and why they charged me for shipping something they never even got a chance to ship?Very poor customer service. I have to cancel my credit card information now and Im not going to get my money back.

Do Not trust this company. They are scam artists. Computer hackers.

This report was posted on Ripoff Report on 09/01/2009 07:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/puremeds-usa/internet/puremeds-usa-credit-card-information-stolen-internet-488126. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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