Report: #450864

Complaint Review: Questrade, Inc - Toronto Ontario

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Ripoff Report is Xcentric Ventures

Submitted: Mon, May 11, 2009
Updated: Mon, May 11, 2009
Reported By: — Vancouver British Columbia

Author Confirmed

Why?

Questrade, Inc 5650 Yonge Street, Suite 1700 Toronto, Ontario U.S.A.

Phone: 1.888.783.7866
Web:
Category: Brokerage Companies

Questrade, Inc Fraudrade! Toronto Ontario

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Please, beware of Questrade - Fraudrade!

I open with them TFSA account and send my money 5,000 CAD.
But my negative experience with their customer service alarmed me: long waited time on phone, rudeness of agents, can't get answers even on simple questions. After last unsatisfactory conversation, I smell a rat and requested close account and send my money back to my bank account, thanks that I did not invested money yet.

And I CAN'T GET MY MONEY BACK!
They use any excuse do not return money.
Despite to their own promise to make EFT in 3 business days, it's already two weeks as I try to get my own money.

Irina
Vancouver, British Columbia
Canada

This report was posted on Ripoff Report on 05/11/2009 07:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/questrade-inc/toronto-ontario-m2m-4g3/questrade-inc-fraudrade-toronto-ontario-450864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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