rack doctor richard swenson product immediately failed, harassed by seller, returned product for refund as asked and no responce. Hemingway South Carolina

purchased rack, rack failed in short order. leaking from both sides. a warrenty call resulted in my being bitched at while i was silent, because someone else called his product a POS on an internet forum and he seriously got his panties in a twist over that. he asked me to send it back i did, now he'll have it and my money. no refund is given. strait up theft. 

product was junk missing safty items (lock plates) seals must never have sealed to have failed in the time period i had it on the car. ive lost the cost of the rack, my return shipping and the rack.