Report: #1454968

Complaint Review: Rack Room Shoes - Charlotte North Carolina

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Ripoff Report is Xcentric Ventures

Submitted: Sat, August 04, 2018
Updated: Sat, August 04, 2018
Reported By: Classy Birds Of Paradise — United States

Author Confirmed

Why?

Rack Room Shoes Charlotte, North Carolina United States

Phone:
Web: https://www.rackroomshoes.com/
Category: Clothing, shoes, belts, bags etc, Fashion

Rack Room Shoes Rack Room Shoes - VERY *** POOR SERVICE Charlotte North Carolina

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Not only are the employees in the Granbury, TX store very rude, they are the same way in Weatherford TX as well. I went online and purchased a pair of Nike shoes and 6 pair of socks. I placed this order on 7/24. I paid an extra $13 for shipping to be here in 2 days, as they were for my son for basketball camp. I didn’t receive the order until 7/30 and they were placed in our driveway in the rain. I twice spoke with customer service and was told the 2nd time they would refund my shipping charges. This was told to me on the 27th and I have yet to see anything. I will never shop with them again and don’t recommend any one else does either. WORST COMPANY AND CUSTOMER SERVICE EVER!!

This report was posted on Ripoff Report on 08/04/2018 02:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rack-room-shoes/charlotte-north-carolina/rack-room-shoes-rack-room-shoes-very-poor-service-charlotte-north-carolina-1454968. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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