Complaint Review: RADICALGARCINIA - Santa Ana California
- RADICALGARCINIA PO Box 20800 Santa Ana, California United States
- Phone: 866-258-3911
- Web: http://www.slimzerogarcinia.com/
- Category: Diet Supplement
RADICALGARCINIA RADICALGREENCOFFEE Free Trial Offer for 4.95 now charged me 89.95 Santa Ana California
*Author of original report: Update to this report
Free Trial Offer for 4.95 now charged my account 89.95
This report was posted on Ripoff Report on 01/20/2018 11:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/radicalgarcinia/santa-ana-california-92799/radicalgarcinia-radicalgreencoffee-free-trial-offer-for-495-now-charged-me-8995-santa-a-1424189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Update to this report
AUTHOR: Stephen - (United States)
SUBMITTED: Saturday, January 20, 2018
Called the customer service number 866-258-3911 and the representative was very rude and not empathetic at all to my plight.
It started on 01/04/2018 with an ad for a Free Trial Bottle of Garcinia Cambogia and I would only be charged the shipping which was stated at $4.95. Then when I put in my information, my shopping cart popped up with an additional item Klen Coffee Cleanse, and was showing an additional shipping charge of 5.95 for that. I was not able to see where I was able to opt out of that additional item, but since the charge was minimal, and I wanted to try the Garcinia, I accepted it and completed the process and was received the items that were promised by the website.
I had no idea I was setting myself up for a membership of any kind. On 1/19/2018 I noticed two charges for $89.95 one for the Garcinia Cambogia and the other for the Klen Coffee Cleanse, which I never tried. I called customer service and they were rude from the start and all they wanted was to argue that I never read the Terms And Conditions of the product. After 14 days I would be automatically charged $89.95 every month for a membership which I never signed up for. I signed up for a 30 day trial bottle Garcinia Cambogia and Klen Coffee Cleanse.
Now granted I skimmed through the Terms and Contidions and accepted them without reading every word verbatim. Like most of the people do. If I read every word of every Terms and Conditions for every thing I bought or signed up for, I would reading T&C's everyday of my life. I understand they are there for a reason and a purpose, to protect both the company and the consumer. However when they show and ad for a 30 DAY FREE TRIAL BOTTLE and then fourteen days later you get charged and enormously ridiculous charge and are signed up for a membership you had no intention of signing up for, it's not right.
When I called the customer service rep they would even try to understand, that they charged my card on 01/19/2018 and I called them day later and requested a refund, there was nothing else I wanted or requested, nothing I was expecting other than the 30 DAY FREE TRIAL BOTTLE of Garcinia Cambogia and Klen Coffee Cleanse, all they could told me was sorry you didn't cancel in time. Have a good day. Most companies with any kind of good policy practice would give a refund.
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