Ramada Resorts Cashed a check for a room that they later told me was unavailable did not refund Ft. Lauderdal Florida

After getting sucked into their cruise scam and not knowing about other reports, i decided to use one of their "free" stays at las vegas. Turns out i had to send them a "refundable" $100. so i sent in the check and the info they cashed it and then sent me a letter informing me that no rooms were available. I was pissed off! I called them and asked for a refund and they told me 30-40 days today its been 50 days. I have all the documents of their illigal activity and i also recorded the conversation. please let me know if there is a lawsuit in the works because they shouldnt be allowed to get away with this.

Cloud_ds
Norco, California
U.S.A.