Complaint Review: Razoreye Media Group, Aka Web Dective - Florida
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- Author Confirmed
- Razoreye Media Group, Aka Web Dective cancellation@razoreye.com Florida U.S.A.
- Phone:
- Web:
- Category: Liars
Razoreye Adba Web Dectiverazoreye Media Group, Aka Web Dective This company stated to cancell the 3 day subscription just email them i have 3 times and they still charged ny account. After calling the phone number listed with my credit card company a gentleman answered and stated that he has nothing to do with razoeye or web dective Del Ray Florida
*Author of original report: cancellations notice recieved
*UPDATE Employee: Alternative E-mail Address
Show customers why they should trust your business over your competitors...
I have tried to email, and call and filed a dispute with my credit card company. I tried their 3 day trial membership and after 8 hours decided that the service was crap. I emailed the cancellation@razoreye.com and have yet to get a responce from them, I called the number that they have listed and it is to gentlemans house who has nothing to do with the company. Jessica keeps coming on here and defending her company just like any company owner would but the state of south dakota has been notified and are looking into investigating them.
Cory
sioux falls, South Dakota
U.S.A.
This report was posted on Ripoff Report on 12/07/2007 08:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/razoreye-media-group-aka-web-dective/florida/razoreye-adba-web-dectiverazoreye-media-group-aka-web-dective-this-company-stated-to-ca-289844. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
cancellations notice recieved
AUTHOR: Cory - (U.S.A.)
SUBMITTED: Monday, January 07, 2008
I recieved and email about my cancellation being recieved in December and I was still charged to my credit card in January. If this company is so reputable why did I get charged in January for something that was cancelled in December???
#1 UPDATE Employee
Alternative E-mail Address
AUTHOR: Jessica Philips - (U.S.A.)
SUBMITTED: Sunday, January 06, 2008
Cory,
As evident in a post, a client has received his feedback from his dispute, given that there was full documentation with his claims. If documentation will be presented, then the request will be processed.
If no reply was got from cancellation@razoreye.com, mail support@razoreye.com to get a response. I can ascertain there are representatives working in different shifts to cover 24 hours a day to process any requests or queries our clients may have. Investigation will be calmly received, as certify that all activities under Razoreye Media is legitimate, and concerns be addressed right away.
Jessica Phillips
VP Consumer Relations
Razoreye Media Group
owner of Web Detective Pro
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