Complaint Review: RealtyTrac and Real Estate Promoters - Internet
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- Author Not Confirmed
- RealtyTrac and Real Estate Promoters Support@realstatepromoter.com Internet United States of America
- Phone: 801-705-53
- Web:
- Category: Realtors
RealtyTrac and Real Estate Promoters charged my debit card after cancellation Internet
*UPDATE Employee: Please contact us to remedy
Show customers why they should trust your business over your competitors...
I cancelled a free trial with RealtyTrac,and Foreclosure news report,David whom I Talked to on the phone(9/21/09).informed me that he would handle my cancellations,and provided me with two confirmation no.
Ihad a pending deduction of $44 on my bank account,called to find out the data,I was informed that I did not opt out of the trial with,the(parent co.) RealEstatePromoters.
Talked with Jason,he provided me with a cancellation confermation no.But today I found out that they also took my $44.
This report was posted on Ripoff Report on 10/21/2009 06:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/realtytrac-and-real-estate-promoters/internet/realtytrac-and-real-estate-promoters-charged-my-debit-card-after-cancellation-internet-512601. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Please contact us to remedy
AUTHOR: Daren Blomquist - (USA)
SUBMITTED: Thursday, October 22, 2009
This is Daren Blomquist, Marketing Communications Manager at RealtyTrac. I am sorry to hear about your experience and would like to try to remedy the situation for you. We were unable to locate your account with the information provided in this forum. Please contact me at darenb@realtytrac.com or at 949-502-8300 x115. You can also call our customer service department at 877-888-8722.
For other RealtyTrac customers or potential customers who may be reading this: We offer the free trial so that you can test out our service and cancel without being charged if you decide not to continue with the service. You can cancel yourself online anytime; just log in with your username and password and click "Edit My Profile." You can also cancel by contacting our customer service department at 877-888-8722 or support@realtytrac.com.
Sincerely,
Daren
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