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Report: #1333694

Complaint Review: Reata Oakbrook apartments - laguna hills CA

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  • Reported By: Karif77 — laguna hills California USA
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  • Reata Oakbrook apartments 24391 enid de la carlota laguna hills, CA USA

Reata Oakbrook Village Apartments Shea Apartment living Deceptive practices at Reata Oakbrook Village Apartments laguna hills california

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Having lived in Reata for 4 months, I regret moving in here. This property is beautiful, yet poorly run and mismanaged.

 

#1 Complaint - Ant infestation. I have had ants since I moved in and I can't keep them away.

#2 Constantly changing rules. They introduce new rules weekly. First it was no smoking. then it was no vaping. Then it was no gym use after 10 pm. I am ok with rules and policies as long as they disclose them before you sign the lease. What happened to me was the opposite. they play really nice till you move in and then they start busting your ... for whatever they decide to.

 

#3 ongoing issue with broken jacuzzi. it has not been working for a week.

 

#4 Parking!!!! They waited to reach 60% occupancy to announce that there is only 1 assigned parking spot per apartment (regardless of the size or number of residents). If you want extra parking, you have to pay extra $100+. I would have been ok with that if they had let me know that before I signed the lease. At this point, I feel taken advantage of. My rent just went up by $100 dollars in the middle of my lease.

 

All in all, with the apartments here starting at $2300, I don't believe I get my money worth while. I am sure there are better places for that price.

 

P.S. to be updated as I am dealing with Reata parking scam run by the management.

This report was posted on Ripoff Report on 10/18/2016 01:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/reata-oakbrook-apartments/laguna-hills-ca-92653/reata-oakbrook-village-apartments-shea-apartment-living-deceptive-practices-at-reata-oakb-1333694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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