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Ripoff Report | Rebate Processing Review - White Bear Lake, Minnesota
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Report: #245148

Complaint Review: Rebate Processing Center, TigerDirect, GlobalComputer - White Bear Lake Minnesota

  • Submitted:
  • Updated:
  • Reported By: — Gainesville Florida
  • Author Confirmed What's this?
    • Why?
  • Rebate Processing Center, TigerDirect, GlobalComputer PO Box 100517 - NSH White Bear Lake, Minnesota U.S.A.

Rebate Processing Center, TigerDirect, GlobalComputer Failure to provide rebate funds when rebate was submitted according to the terms of the offer White Bear Lake Minnesota

*UPDATE Employee: We are here to help

*UPDATE Employee: We are here to help

*UPDATE Employee: We are here to help
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A rebate form was submitted for a $20 rebate on a Seagate 320GB SATA Hard Drive purchased from GlobalComputer.com. The rebate form specified valid dates of 3/01/2007 to 3/30/2007. The order was placed on 3/02/2007 and the rebate form was mailed with all required items within 30 days.

On April 21st, 2007, the customer receives a postcard stating that the rebate claim was invalid for the following reason: The purchase date on the sales receipt does not fall within the program dates.

This constitutes a failure to honor the terms of the offer since the purchase date did indeed fall within the program dates.

Gabriel
Gainesville, Florida
U.S.A.

This report was posted on Ripoff Report on 04/21/2007 03:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rebate-processing-center-tigerdirect-globalcomputer/white-bear-lake-minnesota-55110-0517/rebate-processing-center-tigerdirect-globalcomputer-failure-to-provide-rebate-funds-when-245148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
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#3 UPDATE Employee

We are here to help

AUTHOR: Adela - (U.S.A.)

SUBMITTED: Monday, June 04, 2007

POSTED: Monday, June 04, 2007

Dear Gabriel,
Sorry for the trouble with your rebate. Please contact me with your order number and I will be happy to assist you with your rebate.

Adela Gomez
Customer Satisfaction
TigerDirect.com
CustomerSatisfaction@help.tigerdirect.com

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#2 UPDATE Employee

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AUTHOR: Adela - (U.S.A.)

SUBMITTED: Monday, June 04, 2007

POSTED: Monday, June 04, 2007

Dear Gabriel,
Sorry for the trouble with your rebate. Please contact me with your order number and I will be happy to assist you with your rebate.

Adela Gomez
Customer Satisfaction
TigerDirect.com
CustomerSatisfaction@help.tigerdirect.com

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#1 UPDATE Employee

We are here to help

AUTHOR: Adela - (U.S.A.)

SUBMITTED: Monday, June 04, 2007

POSTED: Monday, June 04, 2007

Dear Gabriel,
Sorry for the trouble with your rebate. Please contact me with your order number and I will be happy to assist you with your rebate.

Adela Gomez
Customer Satisfaction
TigerDirect.com
CustomerSatisfaction@help.tigerdirect.com

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