Complaint Review: Rebath of Houston - Houston Texas
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- Author Not Confirmed
- Rebath of Houston 9400 Cypress Creek Parkway Houston, Texas USA
- Phone: 281-894-4600
- Web: www.rebathofhouston.com
- Category: Bed & Bath
Rebath of Houston My mother got ripped off by Rebath of Houston, Houston Texas
*REBUTTAL Owner of company: Please Contact Us
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My mother recently had a tub converted into a shower by Rebath of Houston. She told me the cost was over $10,000.00 and I was immediately concerned. I decided to give the company the benefit of the doubt.Big mistake! After it was installed , my mom spent 2 days cleaning dust and dirt left in her bathroom and closets. The worst part is the "deluxe shower" was a collection of overpriced thin plastic crap. Too late, I found set of 3 printed plastic walls and a base online for 1100.00. So basically they charged a 72 year old widow over $9000.00 dollars for 2 day job. And she is left with the world's most expensive mobile home shower. Stay clear of these people!
This report was posted on Ripoff Report on 09/01/2014 04:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rebath-of-houston/houston-texas-77070/rebath-of-houston-my-mother-got-ripped-off-by-rebath-of-houston-houston-texas-1173728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
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AUTHOR: Greg - ()
SUBMITTED: Thursday, September 04, 2014
Hello James,
We are very sorry to hear of your unhappy experience. I can assure you that we stand behind all of our work and provide only extremely high quality materials, not the kind that you buy at Lowe's. All of our materials are on display in our gigantic showroom in Houston for you to come see before you buy - we aren't trying to hide anything. We offer a wide range of materials, from non-porous, no grout needed acrylic to natural stone. Your mother had a huge selection to choose from when she made her decisions, and if there is anything at all wrong with her bathroom we will come out in an instant to rectify the situation, as we offer a Lifetime Warranty. We take these matters and accusations very seriously, and I invite you to call me personally to discuss the issues at 281-894-4600. I look forward to hearing from you or your mother.
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