Complaint Review: REGUS PLC - Internet
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- Author Not Confirmed
- REGUS PLC Internet United States of America
- Phone: 972-361-8241
- Web: www.regus.com
- Category: Small Business Services
REGUS PLC Regus Offices Continued to bill after services were cancelled by our company. Internet
*UPDATE Employee: Can we help?
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Regus used a closed-loop referral from a Collections person to the Center Manager to continue to bill after full notice was made to Regus to cease services in accordance with their requirements. They were finally cut off by American Express for these practices but then invoiced us each month - presumably forever - for services that were not needed, requested, or wanted. Wonder how many others have experienced similar circumstances after requesting cessation of services?
This report was posted on Ripoff Report on 03/18/2011 06:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/regus-plc/internet/regus-plc-regus-offices-continued-to-bill-after-services-were-cancelled-by-our-company-in-707606. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Can we help?
AUTHOR: Gabriel@Regus - (United Kingdom)
SUBMITTED: Monday, March 21, 2011
Hi,
I work within the social media team in Regus and I wanted to
know whether you were still experiencing invoice issues, and if you wanted us
to investigate this for you? Alternatively you can directly contact our
customer services through this site http://Reg.us/help
or via this email Customer.Service@regus.com
Best Wishes
Gabriel
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