Reliance Global Call Reliance Global Call -Poor Quality Telephone Service Internet

Reliance Global Call -Poor Quality Telephone Service

Reliance Global Call from US to India is poor quality, pathetic and totally un-reliable. Call quality is very bad. Even if you keep trying the quality does not change. In the conversations you miss 20 to 30 seconds of the talk. In addition to poor quality calls, some times the calls randomly get disconnected.

If you call customer service, they go through their moronic check list and say "Sir our call quality is good, may be you try again?" How many times should one call to get a proper quality call? They do not credit for poor quality of calls or dropped calls. So you are paying for the calls which you can not hear or get disconnected. If you request for credit for bad or dropped calls again they parrot - "Sir our records show call was made". Yes call was made, but it was so bad and the parties could not hear each other, so what is the point of making calls? I requested to refund the prepaid amount and cancel the service. Rep said they will refund, however months went by and nothing was changed. Every time you call you keep hearing the same answer. You end up paying for bad quality call, poor service and unprofessional reps.

You are warned do not sign up with Reliance Global Call!