Complaint Review: RentWave.com (Rent Wave) - Santa Monica California
- RentWave.com (Rent Wave) http://rentwave.com/contact_us.html Santa Monica, California U.S.A.
- Phone: 310-581-9283
- Web:
- Category: Real Estate Services
RentWave.com (Rent Wave) Was told I could have a refund but now they refuse. ripoff Santa Monica California
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I was in a situation where I was needing to move. I looked on the internet and found RentWave.com and called on June 17, 2003. The person said they had a special going that day if I signed up for the platium package, and told me that if I did not need the service that I could have a refund back. Just to call or write them.
The next day (June 18)I decided I wasn't going to move to another place, but instead move in with my son and his family in order to save some money. On June 19 I called and the person there said I needed to write the Refund Dept. with my cancellation of their service and someone would be in touch with me. I heard nothing and wrote them on July 7, 2003 for the second time, and got no response.
I have called them several times and was given excuses of why no one could talk with me by phone. So today, July 22, 2003 I called and finally got a guy by the name of Toustiu Kummibert who basically said it was my problem because they don't give refunds. I have never received anything in writing to indicate that and have requested it but haven't received anything. I am upset with the way I was handled and was told well it's my problem. They don't refund just because I don't need the service. Now I am looking to find a way to get the word out that Rent Wave is nothing more than a scam service.
Opal
California
U.S.A.
This report was posted on Ripoff Report on 07/22/2003 04:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rentwavecom-rent-wave/santa-monica-california/rentwavecom-rent-wave-was-told-i-could-have-a-refund-but-now-they-refuse-ripoff-santa-64406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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