Complaint Review: Residential Email, ESBI - Internet
- Residential Email, ESBI residenitalemail.com Internet U.S.A.
- Phone: 800-430-6314
- Web:
- Category: Internet Service Providers
Residential Email, Residential Email, ESBI Slippery creatures based billing on phantom request No City Given Internet
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After reeling from the sudden increase in the Verizon phone bill which arrived yesterday, I pursued the information provided for Billing fo ESBI on page 4 of the 6-page bill.
Googling ESBI was an immediate indication of trouble, SCAM looming large on the site; Googling Residential Email produced the same result. If there are indeed two companies, the service provided by the latter is billed by the former.
I called Residential Email immediately. In additiion to the agent's insisting I or someone else had signed up for the service, she tried to explain about the points that would accrue and enable me to purchase items from their store. Whoa! She recognized I was having none of her pitch and said she could revoke the billing. Doing so would take 7-10 days and would show up on the next billing cycle.
At her request I did provide my name and address but withheld my email address.
Maud
Baileys Harbor, Wisconsin
U.S.A.
This report was posted on Ripoff Report on 12/28/2008 08:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/residential-email-esbi/internet/residential-email-residential-email-esbi-slippery-creatures-based-billing-on-phantom-req-405615. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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