Complaint Review: Residential Voicemail - Boston Massachusetts
- Residential Voicemail PO BOX 990165 Boston, Massachusetts U.S.A.
- Phone:
- Web:
- Category: Voicemail Services
Residential Voicemail Major ripoff and very rude...a bunch of bullies Boston Massachusetts
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Unfortunately, I unknowingly signed up for Residential Voicemail...I have know idea how they got my info, but, they enjoyed 11 months of charges to my phone bill. I receive my phone bill online, and never saw their charges. I have a "bundled" package, so, I have quite a few charges on my bill, internet, dish tv, cell phone, etc...so, they just quietly sat there and charged me $14+ a month.
I did call them and found out they would only credit my account 3 months. Obviously, I did not feel this was right, and argued for a few days on the phone. I told them that I never utilized their services, why should I pay for it. I dealt with a "manager" named TJ ---, who finally gave me 7 mos back...but, with this warning that if he sees an official complaint cross his desk, filed by me, he would revoke those 7 months. Can you believe that!!!
Well, I finally got my 7 mos credited back to my account and was reassured by my phone company that they would not be able to charge my bill again, so, I will be sending a letter to my Attorney General to see what further action I can take against this company.
Patty
Torrington, Connecticut
U.S.A.
This report was posted on Ripoff Report on 05/22/2006 08:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/residential-voicemail/boston-massachusetts/residential-voicemail-major-ripoff-and-very-rudea-bunch-of-bullies-boston-massachusetts-192810. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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