Complaint Review: Richie Bros. - Internet
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- Author Not Confirmed
- Richie Bros. Internet USA
- Phone: +1.778.331.5432
- Web: http://www.rbauction.com
- Category: Questionable Activities
Richie Bros. Richie Brothers Auction Selling Junk Equipment Kansas City KS Kansas Internet
*UPDATE Employee: Bobcat purchase at Ritchie Bros. Kansas auction
Show customers why they should trust your business over your competitors...
Richie Bros sells equipment as-is but they hide known issues and charge very high fees for junk equipment. I purchased Bobcat that was running but when I got there day later it won't start. Not only would they not help getting it started, they charged me to buy it and when I just said sell it, they charged me again. They have no compassion - I would never trust anything they said or do. Do Not buy stuff from this company.
This report was posted on Ripoff Report on 09/22/2017 07:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/richie-bros/internet/richie-bros-richie-brothers-auction-selling-junk-equipment-kansas-city-ksnbsp-kansas-i-1401699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Bobcat purchase at Ritchie Bros. Kansas auction
AUTHOR: Ritchie Bros. - (Canada)
SUBMITTED: Friday, October 13, 2017
Ray, we are sorry that you had a bad experience working with Ritchie Bros. All of our yards are open for inspection of equipment anytime a customer wants to come and take a look at the items that they are interested in purchasing. We clearly sell everything “as is” with no warranties expressed or implied unless listed otherwise.
When the decision was made to resell the loader you purchased, a contract was created that you signed that clearly stated that there would be charges to resell. You had the option to take the loader home at anytime before the contract was completed. Ritchie Bros.' staff is always willing and ready to assist customers in any way we can in the yard, and as it can be very busy the day after an auction, it can sometimes take time for them to get around to all of the jump start requests.
If you would like to discuss this matter further, we would be happy to talk to you about it. Please call 1.800.211.3983
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