Complaint Review: Robert's Reglazing - Baldwin Park California
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- Author Confirmed
- Robert's Reglazing Baldwin Park, CA 91706 Baldwin Park, California United States of America
- Phone: (626) 905-7072
- Web: http://www.robertreglazing.com/
- Category: Home Improvements
Robert's Reglazing Bathtub reglazing refuses to give me a warranty as advertised or even a receipt for payment Baldwin Park, California
*REBUTTAL Individual responds: Robert re-glazing
Show customers why they should trust your business over your competitors...
DO NOT USE THIS GUY. I found him on Penny saver. He charged me 240 to reglaze my bathtub and his web site says there is a 5 year warranty. He will did the work and when I asked for a receipt and warranty he claimed he "forgot" his receipt book and the copy of the warranty and promised to mail one to me. It's been almost a month and this guy has not given me the so called 5 year warranty document or receipt despite repeated emails and phone calls. It's rather convenient he "forgets" to give me a receipt so if the bathtub starts peeling or any time thereafter, I will have nothing to prove he did the work.. total swarmy guy. NEVER USE HIM.
This report was posted on Ripoff Report on 09/11/2012 12:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/roberts-reglazing/baldwin-park-california-91706/roberts-reglazing-bathtub-reglazing-refuses-to-give-me-a-warranty-as-advertised-or-even-939637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Individual responds
Robert re-glazing
AUTHOR: T Chao - ()
SUBMITTED: Wednesday, May 06, 2015
We had terrible experiences with Robert (626-905-7072). I asked him about the bad Yelp report against him. I made mistake to take his side and used his service to reglazied the bathtub on my rental unit in Sept 2013. He charged me $350. He wrote on "one year warranty" on my receipt. Bathtub started to peel off after several months, we started to contact him from April 25, 2014. He answered my call first time, I explained to him my situation. He told me to text him pictures to take a look. But he never returned my call or text even i called and texted him several times. So, my tenant voluntarily contact him. Same thing happened, he answered the first time, then said he would call back, but never did. My husband tried too with different numbers. Same things happened.
He answered the phone when the phone looks a new number/new customer to him. Obviously, his warranty was just a lie and his works sucks.
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