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Report: #1149236

Complaint Review: Rockin Wellness - Bellmore New York

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  • Reported By: BornRedPrincess — Gibsonville North Carolina
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  • Rockin Wellness 2410 Farmers Ave Bellmore, New York USA

Rockin Wellness Purchased a "sample" pack for $4.99. Tried to charge me $119 for joining the VIP program, that I certainly did not do. Bellmore New York

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Recommended by a friend who thouroughly enjoyed their product. I went to their website and purchased the $4.99 sample pack of their "Total Body Health Shake".
Received the item quickly.  Tasted pretty good. Thought everything was finished. 
My friend called me a week later to tell me to call my bank asap that she had just been charged $119.  I immediately called my credit card and cancelled my card - even though I thought it may be a fluke becuase I know full well that I didn't sign up for anything crazy.
Well, well, well, 3 days later I recieved an email saying that they cannot ship my next VIP shipment because the payment didn't go through.  I tried to call their customer service phone #, could not sit on hold forever, so I decided to email them and tell them to remove my name & any other info that I did not sign up for any VIP program.  I double checked my invoice that I had & there was no record of a pending charge. A few more days go buy and I get another email stating that they were unable to charge my cc therefore they cannot ship out my shipment.
I am not crazy, I usually read the full disclosure when I make online purchases and uncheck any odd boxes, etc. Nowhere in any font was there a notice that I was 'joining' any VIP program.  I am so thankful to my friend for calling me and telling to call my bank immediately as I do not have $119 laying around for schemish things of this nature. They have a good product, but are ruining it by their sales tactics. 
This is your warning, BE AWARE!

This report was posted on Ripoff Report on 05/23/2014 03:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rockin-wellness/bellmore-new-york-11710/rockin-wellness-purchased-a-sample-pack-for-499-tried-to-charge-me-119-for-joining-1149236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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