Ross & Matthews, P.C. unethical, masters of harassment, fraudulent Ripoff Fort Worth Texas

Well, Jas from Austin... first of all, if you are satisfied with the service you are receiving, then why even respond to this report posting?

I suppose it depends on the individual and whether or not one gets positive results when using the service.

Since I used to work for and resigned from this particular Texas provider firm, I'm thinking that I had issues with that firm, Jas... and therefore, I wouldn't know much about the others... well, wait: actually, I DO know about the others... I did have to have dealings with the other provider firms, to assist some of the members who had out of state referrals... I'd usually get results within a week or two... and they weren't always good results. So I guess you can take that information and come up with your own analysis, "Jas".

As far as baggage... you bet there was baggage... I had enough baggage to head to Miami for the whole month of July. So did everyone else who ever worked there, as well as those who still do. We can all thank the partners and the administration for that.

The best advice I can give you? Don't get your will prepared there... at least not right now; you may expire before it's ever done.

If PPL is working for you, then Godspeed. I can rest easy knowing that the place is just as successful as it should be at the present moment.

I'm thinking that the firm's current progress has alot to do with the recent election. You can put all of this in one of those "bags" you were speaking of.

Sincerely,
Dawn

I have SUCCESSFULLY used Ross & Matthews several times in the last 4-5 years and I am a bit concerned by this posting. I'm not foolish enough to just take 1 or two peoples word for it, but is there any more information here than what has been posted?

I mean, sleeping with the boss? Not paid what they are worth? Unfortunatly that sounds like 85% of Corporate america today! I have had nothing but good experiences thus far with them. For the $26 I pay it has paid for itself 100 fold. Everything that the policy says that it does has delivered for me; however, I can't help but wonder if the comments you made were geared more towards the representatives SELLING their PPL service than it was actually ABOUT the service itself. I'm not attacking your post by any means...everyone in America has the right to express their opinion; I am however genuinely interested in FACTS about why this service or lawfirm is a "Rip Off" because obviously I wouldn't want to be affiliated with something like that.

I am a bit confused. I'd like to be specific with my questions...

So is it the actual POLICY/SERVICE that you say does not work?

Is it the LAW FIRM that you say doesn't do a good job?

Or is it REPRESENTATIVES of the policy that you feel do not do a good job?

Come on, guys! Where's the beef? It was just starting to get interesting!

Please tell me that u have more of a debate than that!

Anything else that you would like to know, to pass on to future clients that are using pre-paid legal services?

I would love to hear of some specific scenarios that I could comment on. Chances are that those who have had a bad experience with PPL, I can tell u why and what happened surrounding the incident. I know that inquiring minds want to know. At least you should.

Gee, Carl: I'm thrilled that you approve of my most recent entry. I mean, when someone asks for specifics, I like to deliver!

I didn't realize that I might be up for a Pulitzer for my entries on this site. Believe it or not, I do have a life, and therefore, I tend to not give certain things my best at all times.

Pardon me for not instantly recognizing who you were or might be. I did detect the word "client" in one of your earlier entries...however, as you hopefully know, there are all kinds of clients; you could be a lawyer and you could be a hairdresser...only your friends and family know for sure. Hell, for all I know, you could be the Night Stalker. Get me?

I'M here because it's the right thing to do; so alas, we DO have something in common. I don't see us riding off into the sunset together, but if we could just share some common ground, I suppose it's a start.

Don't hate the player, Carl...hate the game. We ARE here to inform about pre-paid, are we not?

Thanks for listening...over and out.

Well, at least you finally posted some specifics that are useful to consumers.

As for my reasons for contributing, how about because it is the right thing to do? Do you ever see my phone number and address posted here? Do you think I have gained one single client or one hit on my web site from participating here? If you do, you have a lot to learn about how this web site works.

For someone who claims to have worked at a law firm, you sure didn't pick up much about the legal profession. Your writing style lacks organization and is full in unsupported innuendo. At least the more recent innuendo has some meat to it.

And you need to develop a thicker skin if you can tolerate a little criticism about what was initially a useless report.

Well, at least you finally posted some specifics that are useful to consumers.

As for my reasons for contributing, how about because it is the right thing to do? Do you ever see my phone number and address posted here? Do you think I have gained one single client or one hit on my web site from participating here? If you do, you have a lot to learn about how this web site works.

For someone who claims to have worked at a law firm, you sure didn't pick up much about the legal profession. Your writing style lacks organization and is full in unsupported innuendo. At least the more recent innuendo has some meat to it.

And you need to develop a thicker skin if you can tolerate a little criticism about what was initially a useless report.

Well, at least you finally posted some specifics that are useful to consumers.

As for my reasons for contributing, how about because it is the right thing to do? Do you ever see my phone number and address posted here? Do you think I have gained one single client or one hit on my web site from participating here? If you do, you have a lot to learn about how this web site works.

For someone who claims to have worked at a law firm, you sure didn't pick up much about the legal profession. Your writing style lacks organization and is full in unsupported innuendo. At least the more recent innuendo has some meat to it.

And you need to develop a thicker skin if you can tolerate a little criticism about what was initially a useless report.

Well, at least you finally posted some specifics that are useful to consumers.

As for my reasons for contributing, how about because it is the right thing to do? Do you ever see my phone number and address posted here? Do you think I have gained one single client or one hit on my web site from participating here? If you do, you have a lot to learn about how this web site works.

For someone who claims to have worked at a law firm, you sure didn't pick up much about the legal profession. Your writing style lacks organization and is full in unsupported innuendo. At least the more recent innuendo has some meat to it.

And you need to develop a thicker skin if you can tolerate a little criticism about what was initially a useless report.

Obviously, you have your reasons for "contributing to this website", Carl...or you wouldn't do it.

Yes, I may be slinging my share of mud here; but you go and work there for almost two years and see if you aren't a little pissed when you finally get smart and get the hell out.

I read your last report...are you of legal counsel, are you a former member, what? Why are you not-so-fond of pre-paid legal services?

Let me start out by saying that the consult attorneys at that firm are outstanding; well, most of them anyway. There will always be a clash of personalities in the world...that's a big given. Those attorneys worked hard, though, and did what they could with what they were given. They aren't paid near what they're worth, and they don't receive even a fourth of the respect that they're due.

This is mostly a partners/administration thing. If the management was more knowledgable and skilled, then maybe this provider would be what it should be. However, when the place is run by a drama queen and a drunk, it's only as reputable as that.

There is possible confirmation that the administrator at this firm is sleeping with one of the partners. At least now we all know how she got and keeps her "position". However, at this point, let me CLARIFY that this is only hearsay. Ooohh...I feel like an attorney myself! "I withdraw, your honor!" " I move to strike!"

Reports at the provider firm were tampered with; numbers were changed to benefit the firm. There was and still is harassment/discrimination...all kinds...racial, sexual, weight, age, and other types of discrimination. Attorneys that are knowingly performing unethical acts are still active in the referral system. I don't know how familiar you are with the law, but compare this to a septic system that is in dire need of repair....only the repairs never take place. How bad do you think the air is starting to smell at this point?

The associates are signing people up right and left, only to leave out most of the real facts about the real benefits the members will be receiving. Checks are cashed, associates are performing identity theft more than anyone else. Credit cards are suddenly accruing charges that the members aren't responsible for. I think you see where I'm going with this.

If members only knew how the management talks about them in the office. I don't know about you, but if I'm paying my hard-earned money to receive some good service, I'd be fuming if I found out that I was getting berated on a regular basis. Management needs to realize that most of the members make a hell of alot more than they do; there's just nothing wrong with saving a buck or two when you can...especially these days. It's not entertaining in the least to see the administration and management portray a champagne lifestyle on a beer budget. In fact, it's pathetically humorous. Although, I've always been easily amused in a sordid kind of way.

This is just the beginning, brother. There's alot more where this came from. Do you really think that if all of these members had received the proper dose of truth serum before they put the ink to the paper, there would really be so many pre-paid legal members? I guess we'll never know, will we?

Any specifics that you would like to inquire about, Carl? Tim? Anyone else? All you have to do is ask.

Dawn
Fort Worth, Texas

Somestimes I wonder why I bother to even contribute on these boards. You posted a very skeletal complaint about a law firm you used to work for that contains very little information that would benefit consumers. Your original report was little more than name calling and I tried to offer a couple of suggestions to improve it. You didn't even mention pre-paid legal in the title of the report.

If you've paid any attention to reports in pre-paid legal, you will see that neither I nor Tim are big fans of pre-paid legal. I can think of at least one current client that I have because of their disatisfaction with the California provider firm.

So if you want be of real assitance to consumers, post a report that does more than sling mud at your former bosses.

Somestimes I wonder why I bother to even contribute on these boards. You posted a very skeletal complaint about a law firm you used to work for that contains very little information that would benefit consumers. Your original report was little more than name calling and I tried to offer a couple of suggestions to improve it. You didn't even mention pre-paid legal in the title of the report.

If you've paid any attention to reports in pre-paid legal, you will see that neither I nor Tim are big fans of pre-paid legal. I can think of at least one current client that I have because of their disatisfaction with the California provider firm.

So if you want be of real assitance to consumers, post a report that does more than sling mud at your former bosses.

Somestimes I wonder why I bother to even contribute on these boards. You posted a very skeletal complaint about a law firm you used to work for that contains very little information that would benefit consumers. Your original report was little more than name calling and I tried to offer a couple of suggestions to improve it. You didn't even mention pre-paid legal in the title of the report.

If you've paid any attention to reports in pre-paid legal, you will see that neither I nor Tim are big fans of pre-paid legal. I can think of at least one current client that I have because of their disatisfaction with the California provider firm.

So if you want be of real assitance to consumers, post a report that does more than sling mud at your former bosses.

Somestimes I wonder why I bother to even contribute on these boards. You posted a very skeletal complaint about a law firm you used to work for that contains very little information that would benefit consumers. Your original report was little more than name calling and I tried to offer a couple of suggestions to improve it. You didn't even mention pre-paid legal in the title of the report.

If you've paid any attention to reports in pre-paid legal, you will see that neither I nor Tim are big fans of pre-paid legal. I can think of at least one current client that I have because of their disatisfaction with the California provider firm.

So if you want be of real assitance to consumers, post a report that does more than sling mud at your former bosses.

Don't put me up on the cross just yet, "Tim". Forgive me if it seemed as though I was defensive when more information was requested. I have my reasons for being guarded.

Contrary to popular belief, I am all about the consumer here. What do you think it was like to take calls from members who were constantly disgusted and disappointed with their pre-paid legal service? What do you think happened when these people learned that they were paying hundreds and sometimes thousands of dollars only to learn that if a legal issue came about, they were going to be forking out alot more to take care of their legal battles? I must be related to Nixon, because I was good at softening the blows and talking people into giving their service one more try. However, after enduring and witnessing harassment at the company as well as learning of all the illegal dealings, eventually it's like being in a house that's on fire, brother: at some point, you need to get the hell outta there.

That's what I did; I sent a letter to the home office divulging all of the dirty little secrets, too. Let's just say that they were less than pleased to learn of such actions.

People need to know about what they're really paying for.

I guess you could say that I AM disgruntled, "Tim"...but only because I left a lot of bodies burning in that fire...not all of my former co-workers were quite as bold as I was...they remain silent to this day and are miserable because of it. I know that it's not my cross to bear, but if my words can help one employee or one member, then it's well worth my time to debate this issue with whomever would like to discuss it.

So what else would you like to know about my stay at this company? Maybe I can break it down for you a little better in my next entry.

Thank you for replying to my report, Tim. I didn't miss a point at all. I see what you're trying to get across.

Forgive me if it seemed as though I was attacking someone for inquiring about my report.
However, I have my reasons for being guarded.

I guess in a way you COULD say that I'm disgruntled. Not because of being ousted from the company, though, as I told you earlier that I resigned. However, I still know that the harassment and illegal activity continues while my former co-workers have to dwell in the pit of fire on a daily basis. Yes, I know...that's not my cross to bear...but how would you feel if you had worked for a company and was there to represent a service that was nothing like it's advertised to be? It was frustrating, to say the least.

You may think that I'm only here to bash the former employer; I'm here to inform consumers of what their hard-earned money goes to.

Do the math, Timothy...members are paying for a monthly service to be "represented" by legal counsel. What do you think happens when they learn that it would be cheaper to handle all of their legal matters on their own, when such issues arise? What do you think happens when they find out that they must foot the bill for an attorney to represent them, and they learn that their service isn't giving them squat except for a free will that is on a template? These members called ME...that's what they did. I had to basically 're-sell' the service. I must be related to Nixon, because I was good at it. However, after awhile, once you see "the big picture", and you witness and endure the harassment and learn of all the shady dealings, it's like being in a house that's on fire, brother. After awhile, the smart thing to do is to get the heck outta there. Are you following me?

What else would you like to know? Let's see if I can break it down a little bit better for you.

Carl is not asking for more specifics because it will have some bearing on his life, he is asking for more specifics because, without them, your report lacks legitimacy.

Now you have shown reluctance to give specifics, and hostility toward those who ask you for them.

What are we supposed to think?

I, for one, think that Carl probably hit the nail right on the head. You don't have to be fired from a job to be disgruntled. In fact, your assertion that your resignation is prima facie evidence that you were not angry is just absurd.

Carl is not asking for more specifics because it will have some bearing on his life, he is asking for more specifics because, without them, your report lacks legitimacy.

Now you have shown reluctance to give specifics, and hostility toward those who ask you for them.

What are we supposed to think?

I, for one, think that Carl probably hit the nail right on the head. You don't have to be fired from a job to be disgruntled. In fact, your assertion that your resignation is prima facie evidence that you were not angry is just absurd.

Carl is not asking for more specifics because it will have some bearing on his life, he is asking for more specifics because, without them, your report lacks legitimacy.

Now you have shown reluctance to give specifics, and hostility toward those who ask you for them.

What are we supposed to think?

I, for one, think that Carl probably hit the nail right on the head. You don't have to be fired from a job to be disgruntled. In fact, your assertion that your resignation is prima facie evidence that you were not angry is just absurd.

Carl is not asking for more specifics because it will have some bearing on his life, he is asking for more specifics because, without them, your report lacks legitimacy.

Now you have shown reluctance to give specifics, and hostility toward those who ask you for them.

What are we supposed to think?

I, for one, think that Carl probably hit the nail right on the head. You don't have to be fired from a job to be disgruntled. In fact, your assertion that your resignation is prima facie evidence that you were not angry is just absurd.

Ok, "Carl"...first of all, why would you want information about the Texas provider firm when you're in California? Was Ross & Matthews your former provider, might it be your future provider, or are you just curious?

There are several reasons why I'm not just a "disgruntled employee", as you put it. I liked my job, I loved my co-workers, and I resigned, remember? I would think that I would only be disgruntled if the company removed me from the position which I enjoyed so much.

Let's see...can I really put some facts on this website? This could get interesting. If I get a response to this report, then I would be more than happy to satisfy the curiosity of all the pre-paid legal members out there.

Keep in mind that if you are in fact in California, "Carl"...and if you are in fact "Carl", then the information which I possess would have no real bearing of importancy for you. Let me know, though. I'm always up for a challenge.

Your report is of little value without specifics. For all we know, you could simply at a disgruntled former employee with an axe to grind. Can you provide some specific examples of what you describe as "harassment and fraudulent activity"?