Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1490406

Complaint Review: RPM Tesla - Rancho Santa Margarita CA

  • Submitted:
  • Updated:
  • Reported By: David — GA United States
  • Author Not Confirmed What's this?
  • Why?
  • RPM Tesla 30065 Comercio Rancho Santa Margarita , CA United States

RPM Tesla RPMTesla They sent me defective items, items not as advertised. Rancho Santa Margarita CA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I spent $239 + $25 for expedited shipping for brake caliper covers that I can't install.

The order originally came with two covers that had been damaged by a previous customer and returned before they sent them to me. After much fanfare they replaced the covers. 

When I went to install the covers, the front clips are the wrong type and not even close to the ones in their install videos on YouTube. Pretty obvious why this set was sent back to the company in the first place.

They tell me the clips they gave me will work if I bend my dust shield and install them from the other side. I'm not willing to do that to my new car. (It wouldn't fit anyway even if I did as they are just simply the wrong clips).

Their guarantee says free returns. I have asked them repeatedly to either send the correct clips or to issue me a return label. They have done neither. Now they just tend to ignore my texts and emails. 

This company is clearly making false claim and false advertising and has a "guarantee" they do not honor. I want them to send a prepaid label so I can return the items and get my money back.  I don't feel that I should have to pay to return defective items. I already paid to ship the items to me. Beware of this company.

 

This report was posted on Ripoff Report on 01/14/2020 06:34 PM and is a permanent record located here: https://www.ripoffreport.com/report/rpm-tesla/rancho-santa-margarita-ca-1490406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now