Complaint Review: rvandvansurplus.com - Elkhart Indiana
- rvandvansurplus.com 2016 Borneman Ave Elkhart, Indiana USA
- Phone: 888-303-8586
- Web: rvandvansurplus.com
- Category: RV Parts & Accessories
rvandvansurplus.com Bob Vogelzang Took my money and sent me nothing and then didn't refund my money as promised Elkhart Indiana
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I ordered some wiper blades online from RVandVanSurplus.com for my RV and paid with a credit card. They immediately took the money out of my account and I never heard from them again. I called and talked to "Bob" who said they were on backorder. This had been 6weeks since I first ordered them. I asked him if he could refund my money back into my account and he said he would. He told me it would be 72 hrs. It's been 2 weeks and nothing. From all of the complaints about this guy on other internet sites I can tell this is just his normal MO. When you try to contact them they don't answer the phone, so I'm guessing they have a caller ID. You apparently get one shot to talk to this guy and then that's it. I'm out $60.00 and he's laughing all the way to the bank. At least I didn't get ripped off for hundreds like some people.
UPDATE: 19 Aug 2013. I just wanted to thank you at Ripoff Report for helping me get a refund from this guy and let people know that he did call me and make it right. But, I really would still be very wary, because I don't think it would have happened without your involvement on my behalf. He really tried to do a pretty good acting job, like he wasn't aware of the problem, even though I had spoken to him about it before to no avail. So anyway, thanks again and I am going to give you guys a donation now. God Bless! Barbara Norton
This report was posted on Ripoff Report on 07/22/2013 11:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rvandvansurpluscom/elkhart-indiana/rvandvansurpluscom-bob-vogelzang-took-my-money-and-sent-me-nothing-and-then-didnt-refun-1069063. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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