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Report: #1161115

Complaint Review: RVTL - Palmdale California

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  • Reported By: ctaylor — Mesa Arizona
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  • RVTL 2661 E. Ave S Suite G100 Palmdale, California USA

RVTL Customer Service is impossible Palmdale California

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I requested a free sample of the RVTL Anti-aging Cream from this company and then they continued to send me more of the cream  without asking me and also kept debiting my account after I had requested no further creams be sent to me.  They were charging me $79.95 for something that I had requested be cancelled.  When I finally got through to a human in the customer service department I simply asked that the creme no longer be sent to me.  The representative kept trying to convince me that the cream takes 3 months to see results and kept offering to lower the cost.  I went back and forth with him for 30 minutes simply asking that my account be cancelled.  He went on and on about giving it 3 months and to call them back if I am not satisfied with my results.  I was getting so frustrated that I was about to simply hang up, but I didn't want the product to keep coming.  The customer service was far from courteous.

This report was posted on Ripoff Report on 07/10/2014 02:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rvtl/palmdale-california-93550/rvtl-customer-service-is-impossible-palmdale-california-1161115. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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