Report: #1275771

Complaint Review: Safe auto - Mesa Arizona

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Ripoff Report is Xcentric Ventures

Submitted: Tue, December 22, 2015
Updated: Sun, May 13, 2018
Reported By: Margaret — morristown Arizona U.S.A.

Author Not Confirmed

Why?

Safe auto 135 N Center street #5462 Mesa, Arizona USA

Phone: 4802323212
Web: None
Category: Glass Repair Shops

Safe auto glass Damaged my car Mesa Arizona

*REBUTTAL Owner of company: Safe Auto Glass

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Stay away from this glass installer they damaged my car over 2 weeks ago during the windshield installation. Installer put interior molding screws up through my roof. He also didn't replace the windshield molding correctly and it is now falling off the car, I can't drive the car , if I do the molding will fall off. I'm not able to get any resolution on what they intend to do to fix the damage. They are hard to reach by phone and are now avoiding me. They keep telling me to resolve with installer I didn't hire the installer they did. If you value your auto stay away

This report was posted on Ripoff Report on 12/22/2015 12:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safe-auto/mesa-arizona-85201/safe-auto-glass-damaged-my-car-mesa-arizona-1275771. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

0Consumer

1Employee/Owner

#1 REBUTTAL Owner of company

Safe Auto Glass

AUTHOR: Lance - (United States)

SUBMITTED: Sunday, May 13, 2018

POSTED: Sunday, May 13, 2018

We informed customer about the molding prior to install.. We explained the issue and let them know we'd prefer not to the work based on previos damage to the vehicle. The customer said they understood we will not be liable if we proceed. So we completed the job the best we could. Now this customer has taken time to misrepresent the actual events. Its truly unfornunate the actions of a some people.

Lance

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